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Zee TV Complaints & Reviews

www.zeetelevision.com

1

Updated: Sep 17, 2025

Complaints 743

Resolved

65

Unresolved

678

Bad 😕 It seems that Zee TV has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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I have paid an amount of rs 499 towards annual subscription of zee5 for my account on 15th sept 2018. The money has been paid through credit card. A successful transaction sms has also been received from credit card bank. The payment is not shown in zee5 app or website, also subscription is not updated. I have raised a complaint on zee5 website as well but no response. Please help in getting subscription or my money back.

Zee TV customer support has been notified about the posted complaint.

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Address: Bikaner, Rajasthan, 334003

Website: www.youtube.com/watch?v=b1OuZc6u_18&list=ELsx-78ewh5mDXN2-koqZXBA

What is the use of watching episodes on pc if pixel quality is bad?
So here is the complain, i want to see jamai raja in hd quality and on zee5 there is max 480p quality and they have even hide its episodes from youtube where there was 1080p quality. What is the use of watching it on zee5 if pixels are cracking on screen??
I am watching it on cybercafe because i don't have a phone and even on phone loading just a episode on 480p would take time in your app.
So please launch them back on youtube. It has fans from all over world and everyone would be glad if you do so.

+1 photos

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S

Saba Iram

from Noida, Uttar Pradesh

Sep 25, 2018

Same happens for me I have paid for the two months subscription by paying 99 RS for two months through Paytm. Amount has been deducted but the plan has not started. Please return my money you are just fraud .

jamai raja - Comment #3219933 - Image #0

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Address: Vadodara, Gujarat, 390021

I have insurance of airtel secure of my samsung a7 (2016). Bill amount. 30500.

Book complaint for repair my mobile on 26th july and till date i am waiting for my mobile.

First they ready to repair mobile now.. They deposit 10800 rs and.. Say mobile not repairable and we can't give back mobile..

Even i send mail many times.. Want repair my mobile.

Also phone working condition...

Please help me..

Thanks with regards

Pankaj agravat
[protected]
[protected]

Zee TV customer support has been notified about the posted complaint.

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R

Roshni Handa

from Proddatur, Andhra Pradesh

Sep 11, 2018

I have made a subscription of 499. I got an yearly pack done. The money has been deducted from my debit card. But nothing is been shown in the zee 5 app regarding the payment. I even contacted zee 5 customer service but got no response. Kindly fix my issue. Because already 499 has veen deducted from my bank account and i have received that sms.

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Address: Mumbai City, Maharashtra

Dear sir

This is to inform you that my vodafone mobile no.[protected] has been activated in rajasthan in some other’s name without my information or intimation in idea.

I have been using this number since past 7 years and had decided to change the network operator due to personal reasons. Towards this, i had ported out of vodafone but when i approached idea store in miraroad east for activation they said it’s already activated in some other’s name in rajasthan.

As i haven’t shared my porting out code to anyone then how has this happened?

Please look at this case on priority and resolve the issue.
Idea and vodafone is cheet with me because thes is special n.
Plese helph me

Thanks & regards,

Deepak umar vaish

[protected]

Zee TV customer support has been notified about the posted complaint.

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N

nkalra80

Sep 11, 2018

On 1st Sep 2018, paid Zee5 subscription of 499 via Airtel money, Transaction id [protected], however everytime I try to play movie, get message to subscribe to services. Its been 3 day and no revert or action from Zee5.

Unable to contact any of the contact no. since last 24 hrs

Need immediate revert on activation of subcription

C

Chaitanya Bhatia

from Gurgaon, Haryana

Sep 12, 2018

You deducted ₹99 from my account and still I have no access to premium . What the hell ? Is this a fraud ? I need my money back . Wanted to watch karenjit kaur if it’s no too possible refund my money right away !

C

chitu065

from Chennai, Tamil Nadu

Sep 18, 2018

Hi pls solve the issues of jio TV.zee TV is not working in jio TV and zee TV serials are not working on YouTube.I want to see pavitra rishta serial.pls upload on youtube

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Address: 401105

Savi sep 3, 2018
I have paid an amount of rs 99 towards 2 month subscription of zee5 on 31st auguest 2018. The money has been paid through debit card. From another account also successful transaction sms has also been received from bank but the payment is not shown in zee5 app or website, also subscription is not updated.

I have raised a complaint on zee5 website as well but no response. Please help in getting subscription or my money back.

Zee TV customer support has been notified about the posted complaint.

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V

Varsha Manvani

from Delhi, Delhi

Sep 11, 2018

I have subscribe for premium pack of Rs. 99 payment deducted from paytm instantly but till now I am not able to see premium content it shows no subscription very bad service.
Zee5 is fraud please do not install the app
Return my money.
Screenshot of payment attached below kindly check and return my money.

about 99 amount paid 2 time - Comment #3205652 - Image #0

about 99 amount paid 2 time - Comment #3205652 - Image #1

P

pratiksha parashar

from Gurgaon, Haryana

Sep 11, 2018

I have paid the subscription amount but it is still not updated. I received an email as well stating that my card has been charged but it shows that I have to buy membership. It's not the good service which we expect from you people. Either refund my money or else fix this issue as soon as possible.

B

Braraman

from Patiala, Punjab

Sep 11, 2018

Zee5 Premium subscription paid but I am unable to watch the content.

Details below:
Username- [protected]@gmail.com

Reference No. for Zee Entertainment Enterpr transaction of Rs. 99.0 from A/c ending 7137 on 02-Sep-18 at 10:48 is IGAEGRWDQ2.

A

Alisyed2633

from Delhi, Delhi

Sep 12, 2018

I have just paid for zee5 2 months subscription but the premium account is not allotted yet..I tried several things but no use

E

Eha Mutreja

from Noida, Uttar Pradesh

Sep 12, 2018

Purchased subscription for 2 month, the money was debited but unable to see any premium shows or movies. Also unable to see any transaction history of purchased transaction.

D

dhanashekarkrish

from Bengaluru, Karnataka

Sep 12, 2018

I paid twice for the 99/- plan to watch a movie but amount deducted but plan isnot activvted

B

Baljot Chawla

from Mohali, Punjab

Sep 12, 2018

I would like to inform that i paid for membership of zee5 account twice but i still cannot access the content. Please address the issue as soon as possible.
Thank you

S

sindhu.k.25

from Bengaluru, Karnataka

Sep 12, 2018

I have activated the subscription of zee5 by paying 99rs and still not activated.raised a complaint also but no reply.please do the needful

S

Shrinidhi Wadiyar

from Pune, Maharashtra

Sep 12, 2018

I have paid twice for the zee5 premium.. N still its not allowing me to watch the premium shows

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Address: Pune, Maharashtra, 412307

I have paid an amount of rs 99 towards 2 month subscription of zee5 on 2nd sept 2018. The money has been paid through debit card. A successful transaction sms has also been received from bank but the payment is not shown in zee5 app or website, also subscription is not updated.

I have raised a complaint on zee5 website as well but no response. Please help in getting subscription or my money back.

Ankur barha
[protected]

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P

Prince Issac

from Jayamkondacholapuram, Tamil Nadu

Sep 4, 2018

Archna is irritating . She is spoiling the whole show

D

Deepak Kumar Varma

from Delhi, Delhi

Sep 11, 2018

Madarchod ... bada wala wamadarchod hai apni maa chuda le

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Address: Thane, Maharashtra, 400605

Website: www.zee5.com

I have paid an amount of rs 99 towards 2 month subscription of zee5 on 2nd sept 2018. The money has been paid through debit card. A successful transaction sms has also been received from bank but the payment is not shown in zee5 app or website, also subscription is not updated.

I have raised a complaint on zee5 website as well but no response. Please help in getting subscription or my money back.

+1 photos

Jun 14, 2020

Complaint marked as Resolved

Zee TV customer support has been notified about the posted complaint.

Sep 03, 2018

Updated by snjshinde7 Issue resolved.

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N

netankur

from Mumbai, Maharashtra

Sep 3, 2018

I have paid an amount of rs 99 towards 2 month subscription of zee5 on 2nd sept 2018. The money has been paid through debit card. A successful transaction sms has also been received from bank but the payment is not shown in zee5 app or website, also subscription is not updated.

I have raised a complaint on zee5 website as well but no response. Please help in getting subscription or my money back.

Ankur Barha
[protected]

K

Kishore Chandra Pattnaik

from Bhubaneshwar, Odisha

Sep 12, 2018

I have subscribed 99 plan for two month through my ac no [protected] of kotak Mahendra bank vide tbs no pg [protected] on[protected].but I have no plan yet so far. My mobile no [protected].please consider my complaint. Take necessary action.my name is KISHORE CHANDRA PATTNAIK.

Kishore Chandra Pattnaik's reply, Sep 1, 2018

Not successful my subscription 99plan but debit my saving act.my no 9861293241

M

Megha Raj

Apr 6, 2019

Zee5 Subscription amount paid but service not received. Payment was successful for 99 but subscription not activated. Plz solve the problem as soon as possible..

zee5 subscription issue - Comment #3398678 - Image #0

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I have paid an amount of rs 499 towards annual subscription of zee5 on 1st sept 2018 for my id [protected]@gmail.com. The money has been paid through debit card. A successful transaction sms has also been received from debit card bank. The payment is not shown in zee5 app or website, also subscription is not updated. I have mailed a complaint on zee5 website as well but no response. Please help in getting subscription or my money back.

Zee TV customer support has been notified about the posted complaint.

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Website: www.zee5.com

I have subscribed the zee5 online on 2.09.2018 to watch tv shows and movies. I have paid rs.99 for two months subscription. But when i start login my account to watch movies it shows only trailers and ads. My bank account was debited welcome message from zee5 was also came but my account is till not activated. My mail id is [protected]@gmail.com. And i have login to the site by my mobile no. Otp has came

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S

Sinclair Robert

from Chennai, Tamil Nadu

Sep 3, 2018

[protected]@gmail.com even after playing 99 via netbanking im still unable to access

zee5 - Comment #3199719 - Image #0

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Website: www.zee5.com

I have paid an amount of rs 499 towards annual subscription of zee5 for my account [protected] on 2nd sept 2018. The money has been paid through credit card. A successful transaction sms has also been received from credit card bank. The payment is not shown in zee5 app or website, also subscription is not updated. I have raised a complaint on zee5 website as well but no response. Please help in getting subscription or my money back.

+1 photos

Sep 3, 2018

Complaint marked as Resolved

ZEE TV has renewed my subscription for 1 year as paid. Thanks for the quick response.

Zee TV customer support has been notified about the posted complaint.

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V

vineetjuneja

from Noida, Uttar Pradesh

Sep 3, 2018

Thanks !! the complaint has been resolved, i have got what was expected. Thanks !!

M

Manisha Ganghas

from Hyderabad, Telangana

Sep 3, 2018

Hi have made payment of RS. 99 for two months subscription but plan is still not active and asking to make payment again and again.

You can find attachments below.. I request you to either active the plan or else refund the amount on priority.

Wrost experience !!!

payment made to zee5 but subscription not received - Comment #3199364 - Image #0

payment made to zee5 but subscription not received - Comment #3199364 - Image #1

payment made to zee5 but subscription not received - Comment #3199364 - Image #2

payment made to zee5 but subscription not received - Comment #3199364 - Image #3

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Address: 751030

Website: [email protected]

I payed for zee 5 now, payment was done but no updation was made in zee5 app and hence i request you to please pay back the money else start my service as soon as possible.
I have attached a screenshot of my transaction, please have view and check the last message. I payed via tez/google pay app and my upi id is [protected]@oksbi.

Please try to provide me with se result as soon as possible. Please..

+1 photos

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Address: Bangalore, Karnataka, 560068

Website: Www.zee5.com

I paid twice for the 99/- plan to watch a movie but amount deducted but plan is not activated and when were login it showed as pay to watch and I made 2 transactions of 99/- and tried to contact the zee5 subscription helpline but couldn’t and after a month later I got call for reactivate the service, I informed them the issue they said they will escalate the issue and respond but till now I didn’t get it

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A

Adil Abbas Naqvi

from Jamnagar, Gujarat

Jan 18, 2019

I strongly opposed the tv show Ishq Subhanllah while an actress say bad words to our first Caliphate's father, Hazrat Abu Talib (a.s.). I am requesting judiciary to take strict action against the team of Ishq subhanllah.

M

Maha mayi

from Chennai, Tamil Nadu

Jan 21, 2019

Sembaruti serial is good serial, my family is totally sembaruti fan and also me, but today pongal festival I watch interesting movie suddenly I disturbed for sembaruti serial on 9 pm, so plz dont display the serial on festival times

I am human rights vigilance department

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Address: Ghaziabad, Uttar Pradesh, 201001

I have paid rs 99 for two month subscription on zee5 through paytm wallet but till now the payment not shown in subscription section on zee5.
I have already sent the mail to support team but still no reply from zee5.
I am attaching the payment details available on my paytm.
So resolve my subscription issue as soon as possible.
Plesase do the needful.

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Address: Mumbai City, Maharashtra, 400078

I have paid an amount of 99 for the 2 months subscription to zee5. The money has been paid through account card no. Xxxx1294 vide txn. No igaeghjpo2 pos zeedigital and accordingly it has been deducted from my account. A successful transaction message has also been received. Yet the payment doesn't reflect in zee5 app and accordingly my subscription to zee5 doesn't show.
I have raised complaint in the app as well but there was no response.
My contact no.[protected]

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I have paid an amount of 500 for the annual subscription to zee5. The money has been paid through debit card no. Xxxx2224 vide txn. No 222550 on pos zeedigital and accordingly it has been deducted from my account. A successful transaction message has also been received. Yet the payment doesn't reflect in zee5 app and accordingly my subscription to zee5 doesn't show.
I have raised complaint in the app as well but there was no response.
My contact no. Is [protected]

Sep 4, 2018

Complaint marked as Resolved

service has been activated.Thanks

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Address: Jalandhar, Punjab, 144102

One of the act on 25.8.18 showed a bad image of bankers which is not tolerable at all. The action needs to be initiated otherwise we will lodge a complaint with consumer court. I am also a banker and quite an honest sacrificing many things to serve the nation and appease its financial needs. Banks are the backbone of every country. This is really a despondent act. Shame that for the sake of trp you are not refrained from doing such derogatory acts.

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H

Haimanti Chanda

from Bahula, West Bengal

Aug 31, 2018

Although I have subscribed zee5 premium but when I'm clicking on the premium programs to watch them it's showing buy subscription.Please solve the issue as quick as possible.

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I have done 99/- rs subscription. Premium movie's & shows able to watch. But can't watch any live tv. I already complaint three times but still not problem resolved. I launched complaint as per ticket 98326, 98327, 98328, 99718.
Please resolve the problem. I am registered with mail id - patade. [protected]@rediffmail.com.
Please resolve the problem.
Pramod patade

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T

Tejas_7066

from Gurgaon, Haryana

Aug 16, 2018

I have done 99/- RS subscription. Premium movie's & shows able to watch. But can't watch any live TV. I already complaint three times but still not problem resolved.
Please resolve the problem I’m registered with the email id
[protected]@gmail.com

live tv not showing on pc - Comment #3185523 - Image #0

R

rohini.gowalkar

from Mumbai, Maharashtra

Aug 17, 2018

My internet connection speed is good, video’s on YouTube and Colors websites play very well but on the ZEE5 it doesn’t work. At first sight, I think there is a problem from my end but after few days, I found many complaints on the web where people said zee5 is not working properly...

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I have paid an amount of 500 for the annual subscription to zee5. The money has been paid through paytm and accordingly it has been deducted from my account. A successful transaction message has also been received through paytm end. Yet the payment doesn't reflect in zee5 app and accordingly my subscription to zee5 doesn't show.
I have raised complaint in the app as well but there was no response....

+1 photos

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Hello sir, l. I am shashank singh l love to see the jodha akbar serial. And i try this serial on zee5 app. But whenever i move to see the jodha akbar serial on zee5 app i got an statement on the screen is "sorry something went wrong, please try again". But when i again try the same statement come on the screen. Sir i request you to do something so i can see the serial without any difficulty. Thank-you sir

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S

Snehalnagdeote

from Hyderabad, Telangana

Mar 18, 2019

I want to watch satrangi sasural serial on zee5 app, but I am getting an error.. "Something went wrong. Please try again". Please do the needful.

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Address: Indore, Madhya Pradesh, 453771

Website: Zee5

I availed zee 5 premium subscription on 11.08.2018. I paid an amount of rs. 499 as a subscription fee for one year. The said amount was paid through paytm:

Thinking that there is an issue wth paytm i called paytm and as per them the money is being transferred to zee5 but i am still unable to access zee5. The zee 5 order reference bearing no is as below:

You just made a successful payment of rs. 499.00 at zee5

For future reference, your order id is [protected]@683c99e0c13c4c3283815ec129e1531e.

Thanks,

Paytm team

After a while i even complained about this in the "contact us" description by email to "support.[protected]@zee5.com". No response is received till date. There is no phone number nor any chat support. Please help me with this.

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P

Puneet Sharma.

from Suriapet, Telangana

Aug 21, 2018

Dear zeetv stop kundli bhagya kyuki isme hamesha burai aur galat bate hi dikhai jati hai koi bhi achhi bat nhi btayi jati.
Ye program hamesha crime ko jyda dikha rha h .
Please stop this program.

S

Sunil Karki

from Noida, Uttar Pradesh

Aug 24, 2018

Hey

I have just buy a subscription of zee5 and thru paytm but i haven't got any subscription yet. Please help me..

Thanks
Sunil

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