Dear sir
I had placed an order worth rs 1586 for purchase of certain spices with the spice market, 7th maruthi nagar, madivala 560068 through their website thespicemarket.in on 31st march, 2018 and the entire amount was paid in advance online on 31.03.2018 itself.
When no communication on status of my order was received till 7th april, i sent several messages and made several calls on two mobile nos. Given on their site viz [protected] and [protected] which were never attended. Ultimately, on 9th april, 2018 i sent an email to the vendor on their email id thespicemarket.[protected]@gmail.com requesting them to expedite despatch and intimate me the status, which again remained unattended till date.in between i send several messages to them on their site asking them to despatch or refund my money, but in vain.
This has forced me to knock at your door to take up matter either immediately supply the order and inform me or refund my money, as you have many many customer's problems in a very short span of time.
Thanking you in anticipation.
Yours truly
Vijay kumar attri
# 648, gillco villas, gillco valley,
Kharar, mohali, punjab - 140301
Mobile no [protected]; [protected]
Zee TV customer support has been notified about the posted complaint.
May 04, 2018
Updated by [email protected] Dear sir
I was having a problem with regard to non delivery of my online order. Hence, i wanted to register a complaint with/through some reputed media house as it is understood to be more effective and powerful source of limelighting issues and solving problems. When i searched for some page, pages of two big media houses (Zee tv and cnbc awaaz) with same address were found. I registered comlaint on both these pages.
To my utter surprise, i startednreceiving phone calls from certain miscrients, posing to be from these media houses/company against which complaint was registered/ national consumer grievance redressal commission, etc in the name of varification of complaints asking for my bank details, debit card numbers, expiry date of card, cvv number, otp etc.
All this created a doubt in my mind whether this webpage is of these reputed media houses or created by fraudalant people to cheat masses.
I have registered acomplaint with cyber crime cell as well giving all details.
Kindly clarify whether it isa genuine siteof these big houses?
Vijay attributes
[protected]@yahoo.com
[protected]
May 05, 2018
Updated by [email protected] No communication as yet, neither from Zee TV nor from thespicema.com.Please expedite
May 06, 2018
Updated by [email protected] Order ID No.
2018033123651522496983824876732
No status, no delivery, no response, no refund.
It appears, site is ineffective