Zee Tv — I am complaining about subscription

 
5 Reviews
C 502, Matrix Florence,, 100 Ft Poranki Road, Vijaywada, India
 Kavya Mallareddy on Jan 2, 2020
Though I unsubscribed my zee5 subscription i am Getting ₹49 deleted from my account every month.pls remove my subscription n do not renew it here after . Also your customer care numbers are not working.pls provide proper customer care number.
Pls help me in resolving the issue so that companies like these cannot cheat the customers n customers can be confident of resolving their complaint and no getting cheated
Pls for any further details contact me on [protected]

Complaint Status


[Jan 03, 2020] Zee TV customer support has been notified about the posted complaint.
Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

I have recharged with Rs 198 all access plus gana subscription pack on zee5 with my sbi debit card but i am still not being able to watch the premium contentsi.e, movies and web series. Plz look into the matter asap. I am attaching the payment screenshot herewith.
Akshay
Mob. No - [protected]
Mail id- akshay.[protected]@gmail.com

From yesterday onwards i am not able to see zee telugu it's show need to activate but other channels are coming only zee telugu not able to see help me our sundirect dish customer care not respond to my complaint help me my mother is missing her favourite tv show on zee telugu please help
rangadas 143's reply, Jan 4, 2020
from yesterday onwards i am not able to see zee telugu sundirect dish customer service not respond
I am nisheeth gaur. my mail id is [protected]@gmail.com.I tried to subscribe plan of 999 rs for 1 year two times.First i tried to subscribe with my HDFC account money deducted but subscription not active.Again i subscribed with my standard charted card again 999 rs deducted but not active.Kindly refund money.
I paid the subscription on 31st Dec 2019 but till date nothing has happened why please let me know where to write or send the payment transaction, I even got mail that subscription activated but I can't watch any thing .I can send the transaction detail and email what I received.

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    Customer satisfaction rating
    4%
    Complaints
    354
    Pending
    0
    Resolved
    14
    phone
    +91 44 2814 4964
    +91 44 3919 4000
    +91 44 2814 4963
    location
    No 150 & 151 Alpha Centre 2nd Floor & 3rd Floor, North Usman Road, T Nagar, Chennai, Tamil Nadu, India - 600017
    Zee Tv - I am complaining about subscription