Zee Tv — my mobile activation registration problem

Hello, i am shankar and i have registered with zee5 subscription for one month and my subscription is valid till 31/05/2019 and the same i got sms to my mobile number which is registered for zee5 subscription but now after 3 days of subscription now it is asking again for user login and we are unable to view the zee5 channels today and when i try lo login it is saying as the (Mobile is not confirmed and registered) and when i check with forgot password to get otp then it is saying as (Number is already registered by another user).

So after paying the amount for subscription and other details and registering the number also now it is having some disturbance in login.

Hence look into this asap with immediate effect and close this issue.