Zee TV Customer Care
Zee Entertainment Enterprises Limited
Customer satisfaction rating: 3%
Submit a Complaint
287
COMPLAINTS

Zee TV Customer Care

Zee Entertainment Enterprises Limited

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Address
No 150 & 151 Alpha Centre 2nd Floor & 3rd Floor, North Usman Road, T Nagar
Chennai
Chennai District
Tamil Nadu
India - 600017
Landmarks:Opposite Murugan Idli Shop

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
670
down
199

Mobile:
Mobile:
up
528
down
115

Customer satisfaction rating
3%
Complaints
287
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Zee TV Complaints & Reviews

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Zee Tv — zee5 membership

 Maram Shanthi on Aug 17, 2019
My refund of rs.599 for zee5 all access pack subscription is not yet processed.i didnt receive my amount.the payment was done on 22nd july.the amount has been deducted from my account.I received the transaction message on 22nd july.but my subscription was not activated.so i requested for a refund.I filed a complaint previously also.but i didnt get any positive response.so i am filing the complaint once again.so pls consider my request n refund the amount.thanku...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Zee Tv — haivan

 Shaffer ali on Aug 8, 2019
Please don't produce the show like haivan because the person with any heart problems will die when they see this like shows can be problem for the heart. Some people with emotion problem will also die. So please please don't produce or bring it to the zee tv channel please i beg you please don't produce it please. The people who see that advertisements they would get the same problem...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Zee Tv — zee alwan advertising

 Huss6054105 on Aug 5, 2019
My complaint about advertisement in zee alwan
The advertisement name of snl2 have obscene words and should be removed
Please remove this advertisement or modify it to be cleared from that obscene words
Please our children watching your channel daily and i hope you understand my message and please solve this problem.
I will share my experience with you via social media if you agreed
Regards
Hussein mubarak...
Complaint comments  Read comments [1]Complaint category Doctors

Zee Tv — paid for subscription via payment app but still not showing any payment history in zee5 app and subscription also not applied

 rutuja bhalerao on Aug 2, 2019
Incident date:[protected]
Payment time:08:41pm

Paid for a subscription via phone pe with get40% off coupon. (Attached screenshot) but still not showing any payment history in zee5 app and subscription also not applied in my active plan section.

Please refund it back to phone pe upi id: [protected]@ybl

Please contact if there any question: [protected]@gmail.com...
Complaint comments  Read comments [4]Complaint category Entertainment and Recreation

Zee Tv — zee5 subscription not working even when the payment is done

 saidherange on Jul 30, 2019
I have paid for the zee5 premium subscription but still didn't get any services. Whenever i try to view any premium content it requests me to subscribe again. I have shared a screenshot of the payment made to zee digital using my phonepe account. The transaction id is c1907302252312619017790. Can't find anything useful in the help section of the app so writing it here....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Zee Tv — regarding subscription of 6 months all access pack

 Meena B on Jul 29, 2019
I have paid 359 rs for 6 months all access subscription pack on[protected] via phone pe app, but my subscription not activated.

I have wrote my complaint 2 times at zee5 help desk but they didn't respond to me till now, even they don't send me a confirmation message.

What about my money?... If you are not able to activate my pack then at least return my money back...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Zee Tv — kundali bhagya serial

 Jacobwm44 on Jul 19, 2019
Story writer or director criminals he kya ya kuch story likhna nahi atat he serial me khali murder cheating yeahi sab chal raha he or zee tv ka policy me khali murder society me felana he kya... Faltu story khali chalraha he or koi action nahi leraha he..
Agar koi action na liagaya to me serial or consumer complain dono ke khilaf court me jaunga ki koi action nahi liajaraha he...
Complaint comments  Read comments [1]Complaint category TVs

Zee Tv — unable download episodes of tv serial permanent

 Angad Gate on Jul 10, 2019
Deae zee i want to download all episodes of swarajya rakshak sambhaji serial but it not downloaded, so please give me idea how to download it permanent. I am going to download in your app but it download remains only for 48 hrs, its deficult to store it as long as possible. I want download it permanent, so please guid me to how it downloaded through net....
Complaint comments  Read comments [1]Complaint category Products & Services

Zee Tv — horror movies and adverts at inappropriate times

 DevikaC on Jul 9, 2019
Good day,

Trust you well

Please can zeetv refrain from showing horror movies and horror movie adverts during family time. Kindly be advised our kids are exposed to these channels and it is very unhealthy for their minds to be exposed to such horror, there were incidents where people died in their sleep because of fear of what they have watched or experienced in their life. Both adults and kids being exposed to such horror creates fear of being alone which is horrible because some o[censored]s live alone which isn't by choice.

A humble request to please show...
Complaint comments  Read comments [3]Complaint category TVs

Zee Tv — regarding subscription of 1 month - all access pack

 Mahita Varma on Jul 1, 2019
I have subscribed for the 1 month all access pack of ₹100, received an email for the same. But the subscription isn’t activated yet. I am shown that the subscription works till august 1st 2019, yet i can’t access premium shows. I want to know why? Are my money going to get wasted for nothing?
I had also sent a complaint on the zee5 app, but found no help. So hoping to get it here. Please i want to know what went wrong.
Hope to hear from you soon....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Zee Tv — zee5 subscription issue happened

 Amogh Pendse on Jun 29, 2019
I have paid an amount of rs 99 towards monthly subscription of zee5 for my account [protected] on 29th june 2019. The money has been paid through debit card. A successful transaction sms has also been received from debit card bank. The payment is not shown in zee5 app or website, also subscription is not updated. I have raised a complaint on zee5 website as well but no response. Please help in getting subscription or my money back....
Complaint comments  Read comments [2]Complaint category Business & Finances

Zee Tv — the movies telecast on zee tv

 Vishaltp on Jun 26, 2019
Just want to update that the movies telecast on zee tv... The maximum proportion of the the movie is being cut off.. And no fighting scene is being telecasted... Like ghatak and china gate... All these old movies which are being telecasted.. We want the full version of the movie... Plz provide us the details... Why this injustice is being done.
Plz do not edit the version of the movies that is being telecasted... We want the original version that is being telecasted.. Do not provide us the edit version...
Complaint comments  Read comments [1]Complaint category Education

Zee Tv — rajalakshmi. a cases

 raja2019 on Jun 24, 2019
Sir/madam,
A. Rajalakshmi (21 years) that time age, from tiruchirappalli, 2014 onwards, working in spinning mills (Jg, vj, sowmiya spinning mill at annur area (Coimbatore district).
This problem start from november 2017, at vj mill at kovilpalayam. She got a bonus amount, and expenses to diwali expenses (Dress, cosmatic item) so, she did not gave to money to uncle (Ramesh, and jayanthi) therefore he went to ladies hostel, and beat with chappel whole hostel girls and mess helper see and told to security, that time security inform to rajalakshmi grand father rathnam at trichy, he say...
Complaint comments  Read comments Complaint category Family & Relationships

Zee Tv — not able to view zee5 in my phone though i have my plan all access validity till march 2020

 Andy77 on Jun 24, 2019
Hi alfred here..
My ticket no - 438969.
Please see the attachment of invoice.
And last 2 month's not able to watch anything in my smartphone.in 40 second it says unfortunately stopped. And gets minimised.. Today also i uninstaled
And installed again and the same results.
Unfortunately stopped.
Please view the attached file and do the needfull asap.

Thanks
Alfred
[protected]...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Zee Tv — about change in serial

 Shona parmar on Jun 12, 2019
Hello mam,
I being a fan of your serial stories have been watching your serials from 3 yrs and i like them alot. I never miss any episode but now a days its getting very irritated to watch the same story again and again. I am talking about your new serial kundali bhagya. I love that serial but mam pls do some changes in the story. In that serial Prithvi and shirlin are continuously beating karan and pritha after all their sense. Mam pls do some change so that public will not get bore. Please its a request from ur serial fan.
Thank you....
Complaint comments  Read comments [1]Complaint category Education

Zee Tv — complain about hindi tv serials

 Shodhak on Jun 8, 2019
We may put court complaints against too much exaggerated stories of prime time dramas.that causes mental stress and we can prove medically that these type of negative twists in stories all the time disturb emotional and mental peace. We are not taking name of any particular serial.everytime we watch with hope of goodness and relaxation but every time there is mental chaos which they call twists.we are here to relax ourselves mentally and physically not for apprehension. Those people who are involved in such negative twists should be punished...
Complaint comments  Read comments [2]Complaint category Other

Zee TV Marathi — tv serial -mazya navryachi bayko

 swati tillu on Jun 6, 2019
माझ्या नवर्‍याची बायको ही मालिका तत्काळ बंद करा. प्रेक्षक एवढे मूर्ख नाहीत की कथानक काहीही आणि कितीही टुकार असलं तरी ते आवडीने आणि हातची कामं सोडून बघतील. स्रीवर्गाला एवढी अबला दाखवणं चुकीचंच आहे. यामधील गुरूच्या आईचं पात्र सुद्धा...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Zee Tv — zee 5 - paid for zee subscription but company denies any usership with them.

 Vince Jathanna on Jun 1, 2019
Horrible after sales support by zee5, i subscribed to their premium content and could not view their content. I provided them the invoice, and they told me i am not registered user with them. I provided them proof that i am a registered user (How can i not be registered when they are sending me emails to my personal email id. Yet after more than 48 hrs of raising the ticket #401701 there has been no resolution. As a frustrated ott consumer - resorting to this now - hope a consumers pleas are taken notice of by a renowned media house....
Complaint comments  Read comments Complaint category News & Media

Zee Tv — hamari bahu silk is using offended dialogue

 Ruqaiya Rahmani on May 31, 2019
‘hamari bahu silk’ an upcoming serial ad dialogue is offending and un appropriate.
The dialogue is ‘’ye jism pyar karna ni janta, janta hai to sirf bhookh jism ki bhookh’’
The serial is promoting nudity.
As programs are not only watched by a particular group or ages people, but together with the families.
It is highly requested you to remove this ad or serial either.
Work should be done in priority based....
Complaint comments  Read comments Complaint category Other

Zee Tv — content of the serial manmohini

 gynedme on May 27, 2019
Currently, siya is shown as a dark complexioned lady and she refers herself as being ugly comparing to manmohini. Such a reputed channel and promoting discrimination.
How is it possible that such a content is being promoted when it can affect the minds of many.
Pulling us back to the old ages.
Serials have a responsibility. Episode 131... Or 131 or couple of episodes before... Where jhumri comes to the palace she too accuses the girl as being dark and certain nicknaming.
The content needs to improve. Didn't expect this from a reputed show and channel....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

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