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Zee Tv — zee 5 - paid for zee subscription but company denies any usership with them.

Horrible after sales support by zee5, i subscribed to their premium content and could not view their content. I provided them the invoice, and they told me i am not registered user with them. I provided them proof that i am a registered user (How can i not be registered when they are sending me emails to my personal email id. Yet after more than 48 hrs of raising the ticket #401701 there has been no resolution. As a frustrated ott consumer - resorting to this now - hope a consumers pleas are taken notice of by a renowned media house.

Complaint Status


[Jun 01, 2019] Zee TV customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    13%
    Complaints
    448
    Pending
    0
    Resolved
    60
    Zee TV Phone
    +91 44 2814 4964
    +91 44 3919 4000
    +91 44 3919 4001
    Zee TV Address
    No 150 & 151 Alpha Centre 2nd Floor & 3rd Floor, North Usman Road, T Nagar, Chennai, Tamil Nadu, India - 600017