| Address: | Mumbai, Andheri Kurla Road, WeWork, Raheja Platinum 8th Floor, India | | Website: | ZEE5 OTT PLATFORM |
Payment was made on 31 Jan 2023 for Rs699/- from GPAY using 96xxxxxx32, number registered for activation was 99xxxxxx16
I've used the ZEE5 OTT portal for 4 months and all of a sudden on 3 June I was cut off saying " Not active " status on my profile and " no Transactions" under transactions in profile. I've tried both numbers to log in but no use.
When I complained to ZEE5 via email they said the payment had failed and send bank statement and screenshot of GPAY transaction which I did send them twice, yet there is no word from ZEE5 team nor my sucbscripton activated. Please do the needful and help in the matter, thanks.
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