Zen Services / Zentechservices.com — AOC TV repair

Address: 560068
Website: www.customercaresupport.co.in

They are the No 1 crook in the Industry . Never ever give TV for repair to them. They do not know how to repair it..They have burnt the board and the LED of my TV is gone. Here is the summary.

I contacted them for service and given my TV for repair on may 27th which they took 3 days for me to come up with an estimate. I rejected their estimate and asked them to return the TV back and lodged a complaint with AOC directly. They immediately came and checked the TV and they said that the Motherboard is short which has damaged the LED screen. I contacted them back and one short tempered guys shouts at me saying that they will not repair it again since they know that the mistake they have done.

Dont get into their trap and loose your precious money.. They are the most unprofessional people that I have ever encountered. They do not pick up the phone, they do not have phone etiquettes, They dont provide you updates regularly and list goes on.

Also the person who spoke is not bothered about complaints and he dares me to put a case against him in consumer court..

The following are the contact numbers that they are using.. Now that I see lot of complaints they might be changing the numbers frequently... I have already noticed that they have changed the address of their office.. It is in Yelachenahalli and not in JP Nagar...

[protected]
[protected]
[protected]
[protected] (Number on website)

Their website address is different, company name on website http://www.customercaresupport.co.in/ is different and the DC that is given to me is in different name which is Zen Tech services.
Was this information helpful?
No (0)
Yes (0)
Zen Services / ZenTechServices.com customer support has been notified about the posted complaint.
Oct 28, 2016
Mohankumar K H's response
Receipt number 20285
 
1 Comment

Comments

TV had problem with Display issue and their engineer came and took TV on 21 September 2016 and till now not returned and everyday they are sayig we will send tomorrow and receptionist lady speaking very harsh. Please help me on the same

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zen Services / ZenTechServices.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    19
    Pending
    0
    Resolved
    1
    Zen Services / ZenTechServices.com Phone
    +91 80 2666 3707
    +91 80 2666 3398
    +91 80 6435 0200
    Zen Services / ZenTechServices.com Address
    #2, Ground Floor, Ramakrishana Nagar, Kanakapura Main Road, J.P.Nagar Post, Bangalore, Karnataka, India - 560078
    View all Zen Services / ZenTechServices.com contact information