Zerodha — account opening not done and no response from their end

 
3 Reviews
 Atitshah30 on Jan 5, 2019
I have still not received the login i'd and password since 10 days after doing the online process 3 times in total.

I am getting different opinions on my account opening process from different people within zerodha.

The sales executive assigned does not pick up calls or respond to messages also anytime. There was a ticket raised from your end for a call back but there was no call back received or message from his end. He does not know the process how it goes for account opening at zerodha. His senior akshay promised me i will get the login credentials by evening but that evening has still not come

I also asked call back from the manager level but still not received.

Account opening charges were taken from me on the first day itself.

This is pathetic service given to me at the start of it all and if i am going this type of service i wish to discontinue at this moment itself. I am investing some money with you and if this is the service i am not interested in your company.

Complaint Status


[Jan 05, 2019] Zerodha customer support has been notified about the posted complaint.
Updated by Atitshah30, Jan 08, 2019
Even After complains I get no call back from Zerodha, but I just have to follow it up 5 times a day as my money is at stake.

Zerodha does not care for their customers at all
Verified Support
Zerodha Customer Care's response, Jan 30, 2019
Hi Atit,

Can you please provide your registered email ID or Contact number, or your Client ID which you may have received from Zerodha, so that we may track your query?

Thanks & Regards,

Team Zerodha
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Hi Team, Could you please check with my withdrawal was not received to my account I see the status as processed for amount 1487.79.dated 25.12.2018 Thank you Venkatesh kalyan
Hi,
My square off time is very early and i have lost because of it.
As the market closes at 3.30 it should be at least 3.28.
I am looking forward that you help me to change it.
It is my absolute loss as this time market moves fastly.
I want to set my time to square off is 3.28 instead 3.20
My id with you is YQ0081.

Thanks.

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    Zerodha - account opening not done and no response from their end