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Zerodha Complaints & Reviews

zerodha.com
2.3
Updated: Jul 3, 2023
Complaints 535
Resolved
238
Unresolved
297
Good! Zerodha values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Zerodha step up their efforts to fully resolve all complaints 👍
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Zerodha reviews & complaints(535)

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S
SharwanBajaj
Jul 3, 2023
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Incorrect IFSC code

I have raised a request with Zerodha on their support portal on April 17th, 2023 (ref [protected]), however neither they are providing a resolution nor they explain the reason for delays. Feel like I have hit a wall with them and my repeated calls and emails get practically no response apart from standard replies that they are looking into the issue. It has been 76 days since I raised the issue.
Issue relates to incorrect IFSC...
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D
DRKamlesh11
from PUNE, Maharashtra
May 29, 2023
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Money debited from bank to zerodha but not reflected in zerodha account

Rs 4 lac was debited from hdfc account on 25/5/2023 with email statement from hdfc bank . Zerodha is not able to solve the problem . Hdfc bank has already verified it ....
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A
Akshay Krishnan
Apr 9, 2023
Nov 10, 2023
This thread was updated on Nov 10, 2023
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Pan verification failed during signup

I have completed the phone number and email verification. When I enter the Pan number and date of birth, I get a message saying "Pan verification failed" despite it being correct. I have got an instant epan....
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M
msehrawa
from DELHI, Delhi
Apr 4, 2023
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Zerodha My UPI transaction was successful from bank's end but zerodha marked it failed transaction and my money got deducted.

I made a payment of 100000 towards Zerodha for Mutual Funds on the 29th of March. As per Zerodha payment failed but as per my bank (ICICI) payment was successfully made.

Please help me with my refund....
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C
chandugandhe
from Pune, Maharashtra
Mar 23, 2023
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Kite application is not showing 20th depth

Kite application is not showing 20th depth for example I have selected now 17050 pe option of PUT it showing only top five not the 20 option we have... for me it looks like faurd so I am filling this complaint.. if required I can show the proof on this application...
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C
chandugandhe
from Pune, Maharashtra
Mar 23, 2023
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Zerodha or kite application

Zerodha kite mobile app is not showing the depth of call or put position in kite application...
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H
helenal
from Mumbai, Maharashtra
Jan 26, 2023
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Do away with them

It is not possible for you to recover your lost bitcoin, or funds, as the case may be, on your own; you will need the help of a qualified expert. A individual or group of persons who are skilled at operating within the crypto network are known as recovery specialists. They possess in-depth knowledge of the whole network, the appropriate software, and the secret keys necessary to track each transaction. I lost $64, 000 worth of Bitcoin in...
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T
Tyno
from New Delhi, Delhi
Jan 3, 2023
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Payment done by bank but failed in zerodha

Address: Tamilnadu

I have purchased one MF in zerodha via UPI it shows sucessful in bank but failed in zeroda, while checking the policy of zerodha it shows like 10 working days to to reverse the payment i need my money ASAP, please help...
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T
Tyno
from New Delhi, Delhi
Jan 3, 2023
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Payment done from my UPI but failed in zerodha

Address: Tamilnadu

I have try to purchase one MF rs 3500 payment is done by UPI from bank it shows sucessful but in zeroda failed they are telling 10 working days, i need my money ASAP please help...
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G
Goutamcal20
Nov 27, 2022
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Not Providing AMC Statement for Mutual Fund Transfer Transactions

Dear Sir
I have transferred some Mutual Fund to another Broker through CDSL Easiest Platform.
Now wants the AMC statement of the transferred Mutual Fund to get an update from their side.
But the Zerodha Support person sent a random reply and they didn't resolve my problem.
I have requested many times, but Zerodha Support Team is not providing Mutual Fund Transfer Transactions statement,
Instead of that...
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A
ashish01thk
from Lakhimpur, Uttar Pradesh
Oct 16, 2022
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Refund my balance.

Address: Bangalore

Refund of account opening charges

ashish kumar
from hamirpur himachal pradesh
oct 16, 2022
I paid rs.200 for opening an account with zerodha. However i do not wish to continue it further. I request a full refund for the amount that i paid on 16 october 2022. My email id is ashishthakur143.[protected]@gmail.com. I hope my issue is resolved as soon as possible....
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J
Jay Sayani
Sep 29, 2022
Dec 16, 2022
This thread was updated on Dec 16, 2022
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MF refund not receive

My SIP will be deduct in month of July
And that SIP not process and my bank account debit.payament will be made in 2 times. I create ticket but always answer wait for 2-3 days. Plz refund my money...
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U
uvr70
from Hyderabad, Telangana
Sep 23, 2022
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Money debited but Mutual Funds not purchased nor money returned

I placed order for buying liquid MFs on 1st Aug 2022 well before 2PM but though money is credited didnt get my MF and on 16th Aug or so status got changed to cancelled and when contacted support they informed it is some issue with thier aggregator so I couldnt buy MF on time and till date ie 23rd Aug 22 didnt get back my money that was debited.

I want zerodha to pay my money back + 10% interest from 1st Aug till they pay my...
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D
Danger Zone
Sep 16, 2022
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New account not open

Address: Mumbai

Sir me zerodha me new account opne karna chah raha tha par opne nahi ho raha me mobile number dalne ke bad otp bhi dalne ke bad bhi age kisi pressing nahi ho rahi...
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H
[email protected]
from Ahmedabad, Gujarat
Sep 11, 2022
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Account opening - too many issues - no resolution

Address: Ahmedabad

I have done all necessary steps to open Zerodha account, however 2 repetitive issues coming
1) Web cam verification - did this step almost 3 times and it still keeps asking for it. Not sure why
2) Name mismatch between PAN and Aadhar - not sure how can I attach a self attested letter that both docs are legit and have the name of the same person
Its really annoying how it takes so much time to merely open an accountbr...
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P
Papon9810
Sep 9, 2022
Oct 3, 2022
This thread was updated on Oct 3, 2022
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Refund of money for transaction not added in SIP but deducted from bank account

Please refund the money (Rs. 3500) for transaction not added in SIP but deducted from bank account...
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P
Papumodi
from Tezpur, Assam
Sep 2, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
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Zerodha server busy

I lost my money because of Zerodha server busy problem I couldn't cancel my order or modify my order i want all my money...
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R
Rerim64
from Kalamb, Maharashtra
Sep 1, 2022
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I got my money back

Address: Manhunt

Thank goodness…
zerodha wipe out my account and left me with nothing after I invested 3lakh but trad erstechrecov ery.com… help me get my funds back with ease ….....
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J
jayesh2797
Sep 1, 2022
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Loss due to their server issues

My user ID- WUM057

As today was a weekly expiry and hence as I was trading I was in a profit of[protected] but as soon as I tried to square off I was not able to do so as an error was showing, 'Sever not ready'.
I lost my capital of 395000/- and hence I demand my compensation for the same because due to the broker's technical issue I would not be suffering such huge losses...
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G
Gyanendra paudel
Aug 22, 2022
Aug 31, 2022
This thread was updated on Aug 31, 2022
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Payment error

Address: Vishal khand-3, 3/174

Respected sir/mam I got payment request from zerodha broking Ltd client of Rs.6.55.
And while paying that amount of Rs.6.55 I paid Rs.500 by mistake.
Please help me to get back my money in my account . Thank you...
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