Zerodha Complaints & Reviews

I had no issues at first, and the platform seemed legitimate. However, when I tried to make a withdrawal, my account became restricted and I was asked to pay additional fees before accessing my funds.

That raised concerns for me, so I decided not to make any further payments. I then looked into possible recovery options and eventually found some guidance through trazevault.org, which helped me understand the process and work...

It is crucial to have a thorough grasp of the terms and conditions of any agreement in order to prevent loss. This was me until I took action after W w w. Solve̲nRe̲Me̲dY. TecH on Whatsapp: (+1)̲ ̲(̲3̲2̲0̲)̲ ̲(̲4̲5̲9̲)̲ ̲3̲3̲9̲4̲
Came through for me, and I received all my money back...

Hi Team,

yesterday I had taken trade in Natural Gas in Zerodha. i was not able to operate my account at 9:40 pm from which im bearing loss of around 20k. and my account balance is also showing less without my consent it has added 1 extra trade in Natural gas. Yesterday transaction amount is also not showing. the issue happened only in Zerodha, which the company is not accepting and taking responsibility. customer care are...

As per the zeroda website, the segment will not work after 5 mins of kill switch applied ( should deactivate within 5 mins) . I was in profit and applied the kill switch. After 20 mins, i just tried to test if it is working or not and my order got executed and came in loss. Tried one more with more quantity and that also came in loss and i was able to sell also. Overall i was in loss and Zeroda customer support guy says its my mistake and...

On 10 February 2025 Morning I noticed that 61 out of 67 holding's Average cost showing incorrect figures as well as my P&L also showing negative or wrong numbers. and raised compaint under Support on same day. (refer the ticket no : [protected])

I recieved a response from support team that the issue will be fixed within 24-48 hrs of time and I again checked my Kite (zerodha portal) same on 14 February 2-25 as per their previous response in ticket on 10 February 2025 but I found no fix or update on the resolution to my issue or concern. Again i raised my concern on same day i.e 14 February 2025 here I recieved standard response that expect 24-48hrs to get issue resolved.

This was really frustrating to me as a Investor who trusted Zerodha but again i reached out to support team on 17 February 2025 which is more than 168 hrs of my initial ticket ( 7days). then they mentioned in ticket saying "transferring your query to the concerned department. You can expect a response in the next 24 to 48 hours."

on 19 February 2025, Tried calling customer care number mentioned on the portal[protected] where no one responded and then I called another number[protected] whre both customer support agent and escalation manager told me that this is notice on 17 February 2025 and will be rectified or fixed with in 24-48 hrs( tarik pe tarik a standard statement from everyone) however this issue started on 10 February not 17 February 2025.

I recieved a response from support team on 18 February 2025 that Console holding updated and Kite (zeroddha) will be synced next morning and it was updated, however I recieved feedback call from support team from[protected] and I shared my feedback and displeasure on they way Zerodha team handled my case and I acknowledged that issue is resolved at that moment,

Today again when I opened my Zerodha portal again I found same issue but this time 66 out of 67 showing incorrect avg cost ( 54 showing 0 or N/A). I'm really frustrated to see this issue again and there is not proper fix from concerned team.

I receieved update from support team member Sharon stating that they found issue and will notify me once its fixed

Do you really think your team is compentent enough keep customer happy?, I see here team is more focused on KPIs such as TAT and AHT not customer statisfaction.

Name: lingarajmurugan
Email: [protected]@gmail.com
Phone: [protected]
Account ID/Client ID: FMK676

*Complaint Description:*

I am writing to report a technical issue with Zerodha's chart visibility, which has resulted in a financial loss of ₹23, 500. Specifically:

1. Chart data is not loading/displaying properly.
2. Technical indicators are not visible or inaccurate.
3. Real-time updates are delayed or missing.

Due to these issues, I made incorrect trading decisions, leading to significant losses.

*Resolution Requested:*

1. Immediate resolution of chart visibility issues.
2. Compensation for losses incurred (₹23, 500).
3. Assurance of prompt technical support.

I have raised a request with Zerodha on their support portal on April 17th, 2023 (ref [protected]), however neither they are providing a resolution nor they explain the reason for delays. Feel like I have hit a wall with them and my repeated calls and emails get practically no response apart from standard replies that they are looking into the issue. It has been 76 days since I raised the issue.
Issue relates to incorrect IFSC...

Rs 4 lac was debited from hdfc account on 25/5/2023 with email statement from hdfc bank . Zerodha is not able to solve the problem . Hdfc bank has already verified it .

I have completed the phone number and email verification. When I enter the Pan number and date of birth, I get a message saying "Pan verification failed" despite it being correct. I have got an instant epan.

I made a payment of 100000 towards Zerodha for Mutual Funds on the 29th of March. As per Zerodha payment failed but as per my bank (ICICI) payment was successfully made.

Please help me with my refund.

Kite application is not showing 20th depth for example I have selected now 17050 pe option of PUT it showing only top five not the 20 option we have... for me it looks like faurd so I am filling this complaint.. if required I can show the proof on this application

Zerodha kite mobile app is not showing the depth of call or put position in kite application

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I have purchased one MF in zerodha via UPI it shows sucessful in bank but failed in zeroda, while checking the policy of zerodha it shows like 10 working days to to reverse the payment i need my money ASAP, please help

I have try to purchase one MF rs 3500 payment is done by UPI from bank it shows sucessful but in zeroda failed they are telling 10 working days, i need my money ASAP please help

Dear Sir
I have transferred some Mutual Fund to another Broker through CDSL Easiest Platform.
Now wants the AMC statement of the transferred Mutual Fund to get an update from their side.
But the Zerodha Support person sent a random reply and they didn't resolve my problem.
I have requested many times, but Zerodha Support Team is not providing Mutual Fund Transfer Transactions statement,
Instead of that they are misguiding and providing working reply.

Its not expected from Zerodha.

I need AMC Statement for Mutual Fund Transfer Transactions on High Priority.
Please do the needful.
Thanks
Goutam Kumar Das
[protected]
Client ID : XN1924

Refund of account opening charges

ashish kumar
from hamirpur himachal pradesh
oct 16, 2022
I paid rs.200 for opening an account with zerodha. However i do not wish to continue it further. I request a full refund for the amount that i paid on 16 october 2022. My email id is ashishthakur143.[protected]@gmail.com. I hope my issue is resolved as soon as possible.

My SIP will be deduct in month of July
And that SIP not process and my bank account debit.payament will be made in 2 times. I create ticket but always answer wait for 2-3 days. Plz refund my money

I placed order for buying liquid MFs on 1st Aug 2022 well before 2PM but though money is credited didnt get my MF and on 16th Aug or so status got changed to cancelled and when contacted support they informed it is some issue with thier aggregator so I couldnt buy MF on time and till date ie 23rd Aug 22 didnt get back my money that was debited.

I want zerodha to pay my money back + 10% interest from 1st Aug till they pay my money back to cover the losses due to thier inability to buy my MF even after taking my money and damages of 10 lacs for keeping my 50 lacs and causing me so much stress to till date and continuing to cause the same - with no clue on when I will get my money back

Sir me zerodha me new account opne karna chah raha tha par opne nahi ho raha me mobile number dalne ke bad otp bhi dalne ke bad bhi age kisi pressing nahi ho rahi