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Zerodha Complaints & Reviews

zerodha.com
2.3
Updated: May 15, 2025
Complaints 537
Resolved
238
Unresolved
299
Good! Zerodha values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Zerodha step up their efforts to fully resolve all complaints 👍
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Zerodha reviews & complaints(537)

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P
prakashbabus
from Bengaluru, Karnataka
May 15, 2025
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Loss due to kill switch not working in time

As per the zeroda website, the segment will not work after 5 mins of kill switch applied ( should deactivate within 5 mins) . I was in profit and applied the kill switch. After 20 mins, i just tried to test if it is working or not and my order got executed and came in loss. Tried one more with more quantity and that also came in loss and i was able to sell also. Overall i was in loss and Zeroda customer support guy says its my mistake and...
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L
Lawrence Nazareth
Feb 21, 2025
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descrepancies identified under average cost of my holdings in zerodha

On 10 February 2025 Morning I noticed that 61 out of 67 holding's Average cost showing incorrect figures as well as my P&L also showing negative or wrong numbers. and raised compaint under Support on same day. (refer the ticket no : [protected])

I recieved a response from support team that the issue will be fixed within 24-48 hrs of time and I again checked my Kite (zerodha portal) same on 14 February 2-25 as per their previous...
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S
SharwanBajaj
Jul 3, 2023
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Incorrect IFSC code

I have raised a request with Zerodha on their support portal on April 17th, 2023 (ref [protected]), however neither they are providing a resolution nor they explain the reason for delays. Feel like I have hit a wall with them and my repeated calls and emails get practically no response apart from standard replies that they are looking into the issue. It has been 76 days since I raised the issue.
Issue relates to incorrect IFSC...
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D
DRKamlesh11
from PUNE, Maharashtra
May 29, 2023
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Rs 4 lac was debited from hdfc account on 25/5/2023 with email statement from hdfc bank . Zerodha is not able to solve the problem . Hdfc bank has already verified it .
Zerodha customer support has been notified about the posted complaint.
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    A
    Akshay Krishnan
    Apr 9, 2023
    Nov 10, 2023
    This thread was updated on Nov 10, 2023
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    I have completed the phone number and email verification. When I enter the Pan number and date of birth, I get a message saying "Pan verification failed" despite it being correct. I have got an instant epan.
    +1 photos
    Zerodha customer support has been notified about the posted complaint.
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      M
      msehrawa
      from DELHI, Delhi
      Apr 4, 2023
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      I made a payment of 100000 towards Zerodha for Mutual Funds on the 29th of March. As per Zerodha payment failed but as per my bank (ICICI) payment was successfully made.

      Please help me with my refund.
      Zerodha customer support has been notified about the posted complaint.
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        C
        chandugandhe
        from Pune, Maharashtra
        Mar 23, 2023
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        Kite application is not showing 20th depth

        Kite application is not showing 20th depth for example I have selected now 17050 pe option of PUT it showing only top five not the 20 option we have... for me it looks like faurd so I am filling this complaint.. if required I can show the proof on this application...
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        C
        chandugandhe
        from Pune, Maharashtra
        Mar 23, 2023
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        Zerodha or kite application

        Zerodha kite mobile app is not showing the depth of call or put position in kite application...
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        H
        helenal
        from Mumbai, Maharashtra
        Jan 26, 2023
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        It is not possible for you to recover your lost bitcoin, or funds, as the case may be, on your own; you will need the help of a qualified expert. A individual or group of persons who are skilled at operating within the crypto network are known as recovery specialists. They possess in-depth knowledge of the whole network, the appropriate software, and the secret keys necessary to track each transaction. I lost $64, 000 worth of Bitcoin in a binary option scam, but thanks to Mr. Jeff's great advice, I recovered every cent back. MAILING LIST: Jeffsilbert39 @ Gmail + 84 94 7.., 67, , ..15, , , 24 on WhatsApp It's important to exercise patience and maintain your composure throughout the procedure.
        Zerodha customer support has been notified about the posted complaint.
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          T
          Tyno
          from New Delhi, Delhi
          Jan 3, 2023
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          Address: Tamilnadu

          I have purchased one MF in zerodha via UPI it shows sucessful in bank but failed in zeroda, while checking the policy of zerodha it shows like 10 working days to to reverse the payment i need my money ASAP, please help
          Zerodha customer support has been notified about the posted complaint.
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            T
            Tyno
            from New Delhi, Delhi
            Jan 3, 2023
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            Address: Tamilnadu

            I have try to purchase one MF rs 3500 payment is done by UPI from bank it shows sucessful but in zeroda failed they are telling 10 working days, i need my money ASAP please help
            Zerodha customer support has been notified about the posted complaint.
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              G
              Goutamcal20
              Nov 27, 2022
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              Dear Sir
              I have transferred some Mutual Fund to another Broker through CDSL Easiest Platform.
              Now wants the AMC statement of the transferred Mutual Fund to get an update from their side.
              But the Zerodha Support person sent a random reply and they didn't resolve my problem.
              I have requested many times, but Zerodha Support Team is not providing Mutual Fund Transfer Transactions statement,
              Instead of that they are misguiding and providing working reply.

              Its not expected from Zerodha.

              I need AMC Statement for Mutual Fund Transfer Transactions on High Priority.
              Please do the needful.
              Thanks
              Goutam Kumar Das
              [protected]
              Client ID : XN1924
              Zerodha customer support has been notified about the posted complaint.
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                A
                ashish01thk
                from Lakhimpur, Uttar Pradesh
                Oct 16, 2022
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                Address: Bangalore

                Refund of account opening charges

                ashish kumar
                from hamirpur himachal pradesh
                oct 16, 2022
                I paid rs.200 for opening an account with zerodha. However i do not wish to continue it further. I request a full refund for the amount that i paid on 16 october 2022. My email id is ashishthakur143.[protected]@gmail.com. I hope my issue is resolved as soon as possible.
                Zerodha customer support has been notified about the posted complaint.
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                  J
                  Jay Sayani
                  Sep 29, 2022
                  Dec 16, 2022
                  This thread was updated on Dec 16, 2022
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                  My SIP will be deduct in month of July
                  And that SIP not process and my bank account debit.payament will be made in 2 times. I create ticket but always answer wait for 2-3 days. Plz refund my money
                  Zerodha customer support has been notified about the posted complaint.
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                    U
                    uvr70
                    from Hyderabad, Telangana
                    Sep 23, 2022
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                    I placed order for buying liquid MFs on 1st Aug 2022 well before 2PM but though money is credited didnt get my MF and on 16th Aug or so status got changed to cancelled and when contacted support they informed it is some issue with thier aggregator so I couldnt buy MF on time and till date ie 23rd Aug 22 didnt get back my money that was debited.

                    I want zerodha to pay my money back + 10% interest from 1st Aug till they pay my money back to cover the losses due to thier inability to buy my MF even after taking my money and damages of 10 lacs for keeping my 50 lacs and causing me so much stress to till date and continuing to cause the same - with no clue on when I will get my money back
                    Zerodha customer support has been notified about the posted complaint.
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                      D
                      Danger Zone
                      Sep 16, 2022
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                      Address: Mumbai

                      Sir me zerodha me new account opne karna chah raha tha par opne nahi ho raha me mobile number dalne ke bad otp bhi dalne ke bad bhi age kisi pressing nahi ho rahi
                      Zerodha customer support has been notified about the posted complaint.
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                        H
                        [email protected]
                        from Ahmedabad, Gujarat
                        Sep 11, 2022
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                        Address: Ahmedabad

                        I have done all necessary steps to open Zerodha account, however 2 repetitive issues coming
                        1) Web cam verification - did this step almost 3 times and it still keeps asking for it. Not sure why
                        2) Name mismatch between PAN and Aadhar - not sure how can I attach a self attested letter that both docs are legit and have the name of the same person
                        Its really annoying how it takes so much time to merely open an account
                        Its been more than 1-2 months now
                        Zerodha customer support has been notified about the posted complaint.
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                          P
                          Papon9810
                          Sep 9, 2022
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                          Please refund the money (Rs. 3500) for transaction not added in SIP but deducted from bank account
                          Zerodha customer support has been notified about the posted complaint.
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                            P
                            Papumodi
                            from Tezpur, Assam
                            Sep 2, 2022
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                            I lost my money because of Zerodha server busy problem I couldn't cancel my order or modify my order i want all my money
                            +2 photos
                            Zerodha customer support has been notified about the posted complaint.
                            Sep 03, 2022
                            Updated by Papumodi                             They didn't solve my problem and marked as a solve
                            Sep 12, 2022
                            Updated by Papumodi                             12 days pass Zerodha still didn't refund my money

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                              R
                              Rerim64
                              from Kalamb, Maharashtra
                              Sep 1, 2022
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                              Address: Manhunt

                              Thank goodness…
                              zerodha wipe out my account and left me with nothing after I invested 3lakh but trad erstechrecov ery.com… help me get my funds back with ease …..
                              Zerodha customer support has been notified about the posted complaint.
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