[Resolved] Zerodha — can't connect to support services

Sunny@001

from Pathankot, Punjab

Address:

Ludhiana, Punjab, 1335

My client i'd is ayz7947. Here i want to complain about your delay services. First of all you took about one month to open my account by giving reasons of registration of wrong mobile number etc and now when my account is finally opened your service support are not attending my calls. It has been 10 days i'm calling them that to about 4-5 times a day but they are not attending it. I had even called the person who opened my account and told him that i am having problem in funds transferring but. He said it's not of his business and i also requested him to ask support services to call me back still there is no response. It's so bad of you and now i want solution of my problem of funds transferring within 2 days. It's urgent so please take it under consideration.

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Nov 20, 2017

Complaint marked as Resolved

Zerodha customer support has been notified about the posted complaint.

Verified Support

Oct 16, 2017

Zerodha Customer Care's response Hi. We're sorry to hear that. If your call wasn't answered, this would be because o[censored]nusually high call volume. We apologise for the inconvenience caused. We'll arrange for an executive to call you back and help you with the fund transfer.

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Comments

kamalkannan45

from Chennai, Tamil Nadu

I opened demat account in zerodha for rs300. But i didnt complete my application. The customer care service is very poor so i dont want to take risk by doing trading in this ...i want refund my num [protected]