[Resolved]  Zerodha — fake referral program


There is a referral program in zerodha where if you refer somebody, you will get 10% of the brokerage that your referred friend is going to pay. They markets it very well. By knowing this i referred 2 of my friends who are into serious trading. I registered their name and mobile number into their respective website.

But they never got contacted by any of the zerodha executives.
I made various complaints via call and email, but all gone in-vain.

They are very prompt for direct customers but when time comes for referrals they work like tortoise (If at all they work for referral).

To zerodha: if you are not comfortable with referral program, please stop marketing it and remove it from your website.

I have bee n using zerodha from last 3 years. Please don't lose the trust of your old customers.

Client id: ds4710
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Nov 27, 2017
Complaint marked as Resolved 
Zerodha customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2017
Zerodha Customer Care's response

We're extremely sorry for the delay. A sales manager will get in touch with your referrals shortly and help them open an account.
Complaint comments 


Respected Sir/Mam
My id is zr7784. In open market why you check clients' account. As a result i can't understand the avg. cost, p&l, net change, days change . stocks which are bought for swing trading, are incomplete on dashboard. YOU CAN'T GIVE ME MY LOSS. I HOPE THESE PROBLEM WILL NOT BE 2ND TIME WITH ME. THANKS

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