[Resolved] Zerodha — funds cannot be withdrawn and is stuck for 4 days now | |||
Hi, my client id is zi8216 For the past four days i am submitting requests for fund withdrawal and the request is not getting approved even though there is an excess amount of funds in the zerodha account. I have called customer care multiple number of times, four out of five times no one picks up and when they eventually do, they tell me everytime that tmrw it will be done. This is not professionalism. Will not further invest in via zerodha platform anymore, will play extra brokerage to other platforms but will not prefer something that cannot liquidate my money during my emergency. Zerodha has dropped in quality standards and should not be preferred by custom anymore. Please choose some other platform. Was this information helpful? | |||
May 13, 2018 Complaint marked as Resolved Zerodha customer support has been notified about the posted complaint. Verified Support Apr 11, 2018 Zerodha Customer Care's response Hi Shuvodeep, For stocks sold, the amount can only be withdrawn on T+2 days as per the exchange settlement cycle. I believe your withdrawal request was accepted after the said period. You read more on this here https://support.zerodha.com/category/funds/fund-withdrawal/articles/withdrawal-timeframe | |||
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