[Resolved] Zerodha — kite Iphone app not working and blocking stocks

bebith

from Mumbai, Maharashtra

Address:

Chennai, Tamil Nadu, 600096

Hi,

Kite mobile app is not working well. It always shows the wrong information about your money.

I had many times faced an issue due to this mobile app.

And one more thing whenever we buy any good stocks frequently it got rejected due to block done by zerodha.

They have a deal with higher value stocks because of this zerodha will allow you to buy higher value stocks and not allowed (Always blocked) lower stock price equity.

Please go with any other good brokers who can give better service.

Totally bad service by zerodha and they have many hidden charges. Trading with zerodha is not good yiu may intend to loose many amounts.

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Nov 10, 2017

Complaint marked as Resolved

Zerodha customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2017

Zerodha Customer Care's response Hey. The stocks you're referring to are mostly stocks that are under GSM (Graded Surveillance Measures) by the exchange. These stocks require additional margins o[censored]p to 200% of the buy value which is blocked until the stock is recategorised by the exchange even is you sell the stock. Trading on these stocks is also restricted to certain days in the month. Hence, these stocks are blocked for trading in your interest. Check out this post on TradingQ&A on GSM to learn more: https://tradingqna.com/t/what-is-the-ledger-entry-on-my-ledger-for-gsm/14600/3