Zerodha — late information for squaring off my orders

Address:

147001

Yesterday i. E. On 26/10/2017, i got a message on my registered no. With zerodha on 03:02 pm to square off my mis positions before 3'o clock and plan my trades accordingly.. How anyone can plan trades before 3 pm on 03:02 pm.. Moreover i got no notification about this. I called today to zerodha customer care she says "we had a bulletin on zerodha.com website, u could check there". Now how can anybody expected to open zerodha.com website while trading on kite apple app. Even afterwards when i checked the bulletin no timing was shown there of this particular news only date (25/10/2017) is there.. If you check the price difference at which it got squared off automatically and the last price traded of ncc 110 call option is 10800 rs. This loss was incurred by me because of zerodha's technical irregularity. I can send a snapshot as a proof that i got so late message from zerodha. Please take the appropriate action regarding this matter. Following is the snapshot

Sahil goel
Client id - ps5210
+91-[protected]