Zerodha — made payment to open an account, but account not opened because of technical problem in their website.

Zerodha — made payment to open an account, but account not opened because of technical problem in their website.

S sjsworld from Mumbai, Maharashtra

I made payment yesterday for opening my account through my card but because of technical error in their website account cannot be opened. Now they are saying me that i need to go offline mode which will take 4-5 days and also their office is 100km from my home. I paid for opening online account. If online account cannot be opened now they must refund the amount. Was this information helpful? No (0) Yes (0)
Zerodha customer support has been notified about the posted complaint. Jul 12, 2019 Updated by sjsworld and now they are not receiving my call. Verified Support Jul 15, 2019 Zerodha Customer Care's response Hi, sorry to hear that. Can you please create a ticket here: support.zerodha.com. We'll have this checked. Jul 15, 2019 Updated by sjsworld I already created but got no reply there also
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