[Resolved] Zerodha — money not refunded | |||||
Dear sir, I have payed 1800 rupees to zerodha for trying to open account with zerodha. My account never got through and zerodha refunded 1300. Now they are saying they only got 1300 from my account till date. I have all the proof from bank and gpay payment receipts. I submitted all this to zerodha still they are not refunding my 500 rupees. The marketing executive also stop responding my messages and quality team doesn't reply on email.#[protected] this is the request number. Please guide me. Was this information helpful? | |||||
Feb 12, 2019 Complaint marked as Resolved Zerodha customer support has been notified about the posted complaint. Verified Support Dec 28, 2018 Zerodha Customer Care's response Hi Rahul, We're sorry to hear that. We are escalating this issue and having your ticket checked. Our representative will get in touch with you shortly. Verified Support Dec 28, 2018 Zerodha Customer Care's response Hey Rahul, an executive from our team should have already got in touch with you regarding this. Hope your issue is resolved now. The inconveniences caused to you is regretted.
Verified Support Jan 03, 2019 Zerodha Customer Care's response We sincerely apologise Rahul. Be assure one of our representatives will get in touch with you regarding this.
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