| Address: | Zerodha Broking Ltd., #153/154, 4th Cross, Dollars Colony, Opp. Clarence Public School, J.P Nagar 4th Phase, Bengaluru - 560078, Karnataka, India. |
I have opened the account in the month of march 2020. As per company policy, it takes approx 2-3 days for the account verification and hence provides access after that. I had to use my son's account to create a ticket and then follow up for evidence! It took approx 2 months to provide me the access! I didn't say anything but when i sent courier for nominee for my account in spite of taking risks during this crisis to send couriers for myself and for my son. They did so much drama and asked me to send the courier receipt for further assistance! I had to go back to the office to get all the details they require during this crisis!
After giving all details they said, we have taken at a higher priority and finally, after three months they said that we lost the form. They asked me to send the courier again if you want the nominee to be updated! How cruel action it was. I have suggested an alternate way for their mistake is, i can write an email and if you require physical forms for nominee update then ask your representative to visit my place and thus get all the formalities required from your end! We won't bear any further chargers for all this!
This is the fourth month running and until today no response from their end! They are literally wasting my time! Please help! Was this information helpful? | 
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