Zerodha — opening of account sanjay soni mob [protected]

Address:	110010
Website:	zerodha.com

Dear sir /madam,

I wanted to bring to your notice totally unprofessional approach by your company.

I opened demat account in the name of sanjay soi mob number [protected] on saturday. I gave time to pick up documents in an of monday ie 18 sep 17. I got a confirmatory call from relationship officer in the morning that someone will come. I immediately sent my location for ease of finding the place and land line number too.

Nobody turned up then i again reminded the relationship officer that i am now leaving the office and gave the residence address. I got confirmation of the message but no responese from pick up individual.

Got a call around 1930 that he will be able to come in the morning since office time is over and he will be there before 0800 hrs. I called up at 0810 hrs his response - "sir i am still at home."

Can you imagine of more unprofessional approach for this. I conveyed to relationship manager that this shows how the company will be behaving subsequently also and i am not interested in continuing with the account.

I will also be conveying it to person who referred it to me as very very professionally managed company what kind of bad example the company is setting.

With warm regards
Sanjay