Zerodha — Poor Zerodha support and change the demat account without client knowledge

Dear Sir,

Recently I opened the trading account and demat account in Zerodha. There is issue regarding the Demat account and related to these issues there are 2 tickets #[protected], #[protected]. But so far is no progress about those tickets.

On phone call support just give the fake assurance, even without my permission they change the linking of the demat account also. It is a security breach.

Support team with malafide intention delete their comments also on dated 24 July, 2021 around 9:25 AM there was update by support team on ticket #[protected] that I raised the request to change the demat account over call but now that comment has been deleted by support team.

All these happening gives the impression that in future any fraud can also be happen.

Thanks
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Hey, we're sorry to hear this. We’re getting this checked. You’ll have an update on the tickets.
rameshjain9999's [Complaint's author] reply, Aug 9, 2021
Dear Team,

Please let me know, what action you people took. Still I am struggling for the solution.

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