[Resolved]  Zerodha — worst customer support and no action on complaints on their system

Address:600117
Website:zerodha.com

I have requested to change/replace my primary bank account from one bank to another bank.

Their mistakes are

1. They have not taken any action after they received my application till i called them.
2. They have added the bank account to the existing bank account, not replaced as per my request though i have clearly opted for replace in the form.
3. When i try to add funds the newly added bank account is not showing up to select.
4. Worst part is i have made 3 to 4 calls and sent email but no action and it is almost more than a week. Their response on the phone is use less.

This is ravisankar
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Sep 22, 2017
Complaint marked as Resolved 
Zerodha customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2017
Zerodha Customer Care's response
Hey Ravisankar,

We are sorry to hear that! Please write to [protected]@zerodha.com and we;ll have this sorted.
Complaint comments 

Comments

I am transfar 3000rs using NEFT from reqister account .but last 1day NEFT amount not add in my zerodha account.my id is zf8679

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