[Resolved] Zerodha — wrong average price calculated

Sushobhan Sengupta

from Noida, Uttar Pradesh

Address:

#153/154 4th Cross Dollars Colony, Opp. Clarence Public School, J.P Nagar 4th Phase,, 560078

My client id is zj8104. Zerodha have calculated the wrong average price for igl that i purchased on 26/07/2018. I sold 300 shares of igl for rs 304.65 which i bought 2 days ago for rs 314.88 and after that bought 600 shares for rs 304.70. Then why is the average buy price showed as rs 309.79. Please correct it. I have already suffered losses because of bugs in your software.

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Sep 20, 2019

Complaint marked as Resolved

Zerodha customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2019

Zerodha Customer Care's response Hey Sushobhan,

As explained in the support ticket, #[protected] you had raised with us, the buy average is calculated according to First In First Out (FIFO) method after excluding the equity intraday trades. The relevant articles explaining the calculation is already shared with you on the support ticket.