[Resolved] Zerodha — zerodha customer service team not changing my email

[Resolved] Zerodha — zerodha customer service team not changing my email

B binsi91 from Hazaribagh, Jharkhand

I have sent an account modification form to change my registered email id. They recvd the the form on 4th october 2018 but till date they have not changed it. Its been 5 days now. When i call customer service team they r very rude nd disconnecting my call. I have also sent an email to [protected]@zerodha.com but that department is also sleeping. Due to al this issue i m not able to trade because new password is sent to registered email id. Nd i have lost my both trading password nd registered email password. Plz anyone in zerodha will listen to my plea. Worst customer suport. Plz change my email asap. My id is db0556 Ph# [protected] Was this information helpful? No (0) Yes (0)
Nov 13, 2018 Complaint marked as Resolved Zerodha customer support has been notified about the posted complaint. Verified Support Oct 13, 2018 Zerodha Customer Care's response We regret the inconvenience caused. We would like to inform you that the necessary changes have already been made.
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Comments

Akansh Sahu

from Noida, Uttar Pradesh

Hi,
I am not able to view my holding in KITE platform even after submitting my POA.
POA has been delivered and received by Zerodha last week but not reflecting in my Account.
Due to that I am unable to monitor my Holding.
Ticket has been raised last week but no response from backend team till date.

Srinivasa Murugan Doraiswamy

from Chennai, Tamil Nadu

I am not able to submit the orders for the last 20 days. I have called 10 times and 10 emails in the last 20 days no proper response.

there is no way to send the esclataion to manager or talk to manager