[Resolved] Zestmoney — Autopay setup deletion

[Resolved] Zestmoney — Autopay setup deletion

A Anup Anuchintan from Bhubaneswar, Odisha Jun 29, 2022 Jul 9, 2022 This thread was updated on Jul 9, 2022

I had opened account in zest money app. And also submitted documents for autopay setup. It taken 2days but also it was not verified. When i contact to customer service, they said, your signature in NACH mandate is cross done by you, so please delete that mandate and submit new mandate with straight signature. And I had done that. Today is 15th day, till now it was deleted . So please solve my issue as early as possible. Thank you +1 photos Was this information helpful? No (1) Yes (0)
Aug 9, 2022 Complaint marked as Resolved ZestMoney customer support has been notified about the posted complaint. Verified Support Jul 09, 2022 ZestMoney Customer Care's response Dear Anup, Greetings from ZestMoney! Thank you for writing to us. As we understand, your query is regarding the repayment setup error. We regret to inform you that sometimes this happens due to server issues, we request you to please try to login into your account after some time. Please note that as per the RBI rules and regulations the deletion process takes 15 working days of time. Once again, please accept our apologies for the inconvenience caused. Please feel free to reach out to us for any further assistance. Thank you for being a valued customer. We are assuring you the best service. Regards, Team ZestMoney
Add a Comment	Share
Submit Close