ZestMoney Complaints & Reviews

Dear Zest Money team,
It was really disappointed that after raising several complaints. There is no sign of a positive response. I have not been received my cashback since March 2023. Even I filed complaint on your customer care twice in a month & taking follow-ups continuously. But Customer care representatives are only lying. They say that they have raise token & it will be resolved within 10 to 15 days everytime.

Please...

I am balbir Singh
I got the credit limit of 66000 on zestmoney but credit limit is under review for 3 days
Pls resolve this issue immediately
I want to use my limit.....

Hi team

didn't receive my cashback from last three month ....

I have taken a loan of no cost EMI in which the interest charged has to be refunded as cashback. But it has been 6 months and till now I haven't received any cashback from the zest money despite me paying all the EMI's within due date. I have raised several complaints with them but it was never fulfilling.

Loan applicant no: C02100A03152...

Have paid all
My 3 emi of my loan 57A539A93315
4 feb 9740
3 march 9740
3 April 9753

Still not received interest cash back of 405/- 203/-
And offer cash back of Rs 3000/-
Called customer care many times still issue not resolved...

Hello,

I did not received my interest cashback on my last 3 months EMI's. Your CUSTOMER service call SUPPORT is full of ###- every time wait till 10 working days now today is 11th of June no cashback, i was told to wait till 10th of June nothing. If you guys can't honor your words and commitment then shut the company and stop fooling people. You take debit my account on time without any technical issues but while returning...

Hi team

This is SOUMYA RANJAN BEHERA my loan ID - 3F733EB15F50, i cleared all active loans on me, requesting for NOC certificate it is very urgent for me so my humble request please provide it as soon as possible . and my loan closing status is not reflected in my cibil please update that.zest money is not providing the noc after lots of requests through chat email call all the sides. I have a medically emergency my father's...

In last oct i bought an apple watch i paid all emi’s on time but till dec i got all my emis but in jan i bought one iphone i paid its emi also on time but didnt got cashback for iphone and watchh Its pending from last 5 months . I have raised concern through mail 15 times butt nothing was done till now....

I have not received my cashback for March, April, May and June month. I have raised multiple complaints but they just give me dates and not taking any action....

Subject: Urgent Complaint: Non-receipt of interest Cashback of EMI Payments

Dear Consumer Complaint Forum,

I am writing to bring to your attention a concerning issue I have been facing with ZestMoney, a financial service provider. Over the past three months, I have not received any cashback for my EMI payments, despite being eligible for such benefits as per their promotional offers and terms and conditions.br...

I paid my emi rupees 7861.23(march23), 6922 (april23), 6953(may23) .I am not recieved my cashback 460(march23), 291 (april), 147(may23) still in account. Please review my account.and response me as soon as possible...

"I had taken a loan from ZestMoney." & "My loan has been paid off for more than 6 months now. But today my brother send me money 1000 rupess by upi & "I checked my balance after some time and it was showing 0.00 in my account." I was shocked howz it's possible because I don't have any loan or emi pending. Then i talked to the pnb customer care "They said that I have some EMI bounce charges. This has happened to me 4-5 times, but I didn't...

Dear ConusmerCourt,

It's a complaint on 'Zest Money' for not honoring RBI guidelines and no cooperation from their end in order to close the Loan and providing NOC from their end.

Let me explain few things to understand in a better way :

1) I have taken a Loan of Amount Rs.399000.00/- for the purpose of Education with Loan with activation date of 27th Feb 2022 at an Annual Interest...

I am a zestmoney customer for about 3 years, previously I have used zestmoney on several merchant site without any problem.But past few months though my account is in active status I am not getting zestmoney option at the payment checkout either on Myntra, Flipkart or Amazon.
I written many emails to zestmoney customer service, But unfortunately they are unable to provide any solution to this problem.
If zestmoney is not able...

I've take education loan from zestmoney for interest free loan, As per the agreement after every emi deduction we will get the interest in 5 working days. Since March-2023 I have not recieved the cashback and whenever I speak to customer care they give me a date and I don't see any cashback into my account....

I have a loan form zest money 34999 date 19 fab 2023 in 3 intrest free emi as per policy intrest is deduct with payment after few days later your intrest will return on your registered bank account my first installment is 13826 is paid on 28 march 2023 my cashback of this payment 1163 is not receive till date and second instalment is also deduct in my account 12175 with intrest this payment has 520 intrest amount but till date both cashback...

I have a loan form zest money 34999 date 19 fab 2023 in 3 intrest free emi as per policy intrest is deduct with payment after few days later your intrest will return on your registered bank account my first installment is 13826 is paid on 28 march 2023 my cashback of this payment 1163 is not receive till date and second instalment is also deduct in my account 12175 with intrest this payment has 520 intrest amount but till date both cashback...

Hi team,

I took a no cost emi loan from zest money. Zest deducts Money(including intrest) from my account and gives back intrest amount as a cashback into my account. Since last 3 months I did not received the amount. Everytime i call them they are giving me a new date for the payment, but the amount is not coming to my account. Ticket raised with zest on April 6th 3162329.
Please help in resolving this....

Hi,

I have taken a loan of 30, 000 INR on ZestMoney (Piramal Housing Finance Ltd). on[protected]. I have closed this loan on a timely fashion on[protected]. Yet my CIBIL report shows that I have not been paying my dues and this has dropped my CIBIL Score significantly.

I have had repeated conversations with the customer care team at ZestMoney and the issue has been going on for more than a month now.
br...

I have an Existing email with ZestMoney for an amount of Rs.5, 473 which is due on 5th of every month. I have availed this loan from the month of Nov-2023. I have made all payment in time to Zestmoney without any delay. I was due for an Emil for the month of 5th Feb 2023. I decided to pay this emi early on 24th Jan 2023. 10 days prior due date. Zestmoney mobile app and customer care also tells me they have received an early payment, However...