[Resolved] Zestmoney — emi not cancelled

Winnifred Job

from Yellapur, Karnataka

Address:	560047
Website:	zestmoney.in

I took loan of 15k as gift voucher for flipkart for 12 month EMI to buy poco phone and rest to pay by my credit card but it didnt work and zest money is not cancelling the voucher. Now i tried to add the gift voucher in Flipkart account but it says voucher not active. I called customer service several time and its hopeless. They told me to send email to [protected]@zestmoney.com and it is not delivered. Now i keep getting calls, msg, emails stating to pay my emi. When i havent use your money or voucher, why should i pay emi. Please resolve this issues asap.

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Oct 25, 2018

Complaint marked as Resolved

Zest money has not cancelled my voucher which i havent use.

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2018

ZestMoney Customer Care's response Hi Winnifred Job,

Hope your issue has been resolved. Do get in touch if you have any other concerns.

You can reach our customer support on [protected] from Monday to Sunday between 8 AM to 8 PM. You can also to go https://zestmoney.in/contact/ and chat with us.