[Resolved]  Zestmoney — failure of reissue of voucher

I have applied for a loan of ₹4951 on myntra and i got gift voucher. I used it but i had to cancel an ordr. The refund was issued into my gift card but i dont have the mail containing the voucher code anymore. I asked for reissue of mailcontaining voucher code and pin for the loan which was preapproved. I contacted customer care but they keep saying extension is unavailable. Look into this and resolve as soon as you can.
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Jun 16, 2018
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
ZestMoney Customer Care's response
Dear Chandrika,

As discussed, the voucher code has been resent to your registered Email ID. Hope the issue has been resolved.

You can reach our customer support team on [protected] or for immediate assistance, you can always log in to your ZestMoney account and chat with us. We work all 7 days :)
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Comments

I had a loan with now i need to purchase some another item through your site.i am already trying to applay for that but got information is not poosible

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