[Resolved]  Zestmoney — False Outstanding data showing in CIBIL Report

I took EMI plans from Zest money WHICH WAS PROVIDED BY DMI finance and repaid everything in November 2019, but in my Cibil report there is an outstanding amount showing as per the attached screenshot, because of that My cibil score has got very lower.

As per record i have no pending payment in zest money for last 8-9 months, i believe there has been an data error.

Please help me to correct this issue or if still any outstanding amount remain please provide me an option to pay that amount.

PLEASE CHECK THE SCREENSHOT FOR REFERENCE.

ZestMoney Reg. Email- [protected]@gmail.com

DMI Fin loan Account No- DMI[protected]

REGARDS,
TILAK BHAKAT
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Aug 5, 2021
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Sep 17, 2020
ZestMoney Customer Care's response
Hi Tilak Bhakat,

Greetings from ZestMoney!

We are really sorry to hear this.

We would love to assist you. As per the last e-mail chat between us, we had asked you to share your latest CIBIL report(not older than 10 days) in PDF format. We request you to please share the same with us at [protected]@zestmoney.in

We will send this to our concerned team to get this issue resolved for you. Looking forward to helping you.

Regards,
Team ZestMoney
 
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