[Resolved]  Zestmoney — flipkart gift voucher invalid

Pls lookout my zestmoney case #00643110 on 08/10/2018 my 16000 loan was approved and i got 2 gift vouchers one of 10000rs voucher i successfully added to my flipkart gift wallet but another 6000rs voucher unable to redeem. I am getting error "card or pin invalid" on flipkart every time. Also i contact through via live chat immediately after i received my voucher in zestmoney and customer executive suggest me to try to it reedem tomorrow so i tried on next day but its not working.
Zestmoney mail customer support is very worst i sent them screenshot of error 2 times and getting reply from them your problem will solve in next 24hrs but my problem still not solve. I am very disappointed
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Oct 18, 2018
Complaint marked as Resolved 
08/10/2018 - Complaint Registered on [email protected]. 09/10/2018 - Message on there Facebook / Tweeter page regarding my complaint. 10/10/2018 - Got reply "I have forwarded the voucher issue to our relevant merchant and after getting the confirmation from the merchant we will update you status within 24 to 48 hours. " 17/10/2018 - Complaint Resolved. My Problem was resolved . they will take your time but diffidently they will solve your any problem. they provide me valid voucher code and pin .
ZestMoney customer support has been notified about the posted complaint.
Oct 16, 2018
Updated by khanirfan0102
more than 8 days passed but problem not solve.
Oct 18, 2018
Updated by khanirfan0102
Finally ..
My Problem was resolved . they will take your time but diffidently they will solve your any problem.
Verified Support
Oct 20, 2018
ZestMoney Customer Care's response
Hi Khanirfan0102,

Thank you for trusting and believing in us as well as giving ZestMoney an opportunity to serve you. Do get in touch if you have any other concerns.

Team ZestMoney.
Complaint comments 

Comments

i took 25000 loan from zest money ...they sent voucher code...but that voucher code is invalid...what can i do ...while call to zest customer care they are not gave proper answer ... i register a complaint also its almost 50 days over ... till now my problem is not resolved

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