[Resolved] Zestmoney — Fradly enrolled in loan of 15,000 | |||
Dear sir my name is, I was enrolled to upse patshala by ufabertech and jest money on 22 june 2020.before this fraud company called me 100 times and took my all details like pancard adharcard, bank statement within sec approving everthing without my consent .they had enrolled me for the course for 20, 000. even during enrollment I asked about the refund policy for which the said u will get refund within 7-10 days. first u please join to these couse i[censored] think then u can decide whether to continue or not. hoping that they took my all details by agent mr Rahul saraf from patshala. hurriedly. put me in jest money for a 15, 000 .all fraudly taken my all details and put me in laon.their service is very worst. initial I had paid a amt of 5, 000 as advance payement. later after enrollment when I realized the service is bad and iam not satisfied with it. I called them several times, now one call also the r not receiving. I have been contacting several times regarding the cancellation.by means of fraud by the ufabertech u enrolled, cheated, and I asked about this before again and again .the worst service from the team, unethically, unresponsive, first u called me like anything please join and all.hurrydly trapped me and I paid 5 thousand first . after listening call, next day u took my all details and everything and hurriedly put me in jest money . Before when joining only I was told about that by rahul saraf that u please join now for a week something, i during conversation was cautious and even told about that frauds case which happened by another guy from patshala that refund was not done . And that person has complained. But still mr rahul saraf by means said don't worry i[censored]r not comfortable our cancelation is there u will get refund in 7 - 10 days.for this assurance I was enrolled and trapped.now iam calling there is not responding from ur side.when iam not satisfied with this still they are not responding anything delaying.not even receiving calls.m humble request will be to get instant ustice from the frad scam b ufaber tech and jestmoney . for which I paid 5, 000 and 15, 000 was made as a emi finance from jest money was done fraudl without m consent details were given b ufaber tech to estmoney(which I already reqested for cancellation and the r not responding.this is fraustating for me were m hard earned money is lost and not even refunded and noteven solved.i kindly request please help me for the justice. Was this information helpful? | |||
Oct 3, 2021 Complaint marked as Resolved ZestMoney customer support has been notified about the posted complaint. Verified Support Aug 28, 2020 ZestMoney Customer Care's response Hi Nikhil, We are sorry to hear that. We request you to provide a registered email id or your contact number, as we are unable to find any loan request or profile details. This will further help us resolve your queries. We request you to please share these details at [protected]@zestmoney.in Regards, Team ZestMoney Verified Support Aug 31, 2021 ZestMoney Customer Care's response Dear NIkhil, Greetings from Zestmoney. We are extremely sorry to hear this and we sincerely apologize for the inconvenience caused. This is not the service we want you to experience from us. We deeply regret for the trouble you had to face with ZestMoney, which led you to write in the consumer forum channel. We kindly request you to please share your details which you used to register with Zestmoney or you can also choose to write directly at [protected]@zestmoney.in which is the mail id of our Nodal officer and we will help you further with your issue on priority. Looking forward on hearing back from you. Regards Manoj Team Zestmoney | |||
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Highly unprofessional . Please don't ever in life join this third class worst ever and without any consent they trap you in their trap .