[Resolved] Zestmoney — fraud loan voucher generated

vasanth957

Address:

Labbipeta vijayawada, 520010

Zestmoney issued a fraud loan amazon voucher without my knowledge. But they always tell this loan applied from my account. I haven't applied this loan. It's a fraud. I complained in cyber crime please accept my complaint and resolve the issue voucher generated on 03/02/2020 at 07:35 pm amounting 17680 kindly resolve the issue

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Aug 31, 2021

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Feb 11, 2020

ZestMoney Customer Care's response Dear Vasanth,

Thank you for reaching out to us.

We have forwarded the issue to the concerned team and we will get back to you as soon as we get an update on this.

Your cooperation and understanding in this regard are truly appreciated.

Assuring you the best services.

Regards,
Team ZestMoney.

Feb 15, 2020

Updated by vasanth957 No one is responding clearly they are telling that we are investigating the issue and to whom i need to contact mobile number given by fraud team team lead srikanth that number was switch off some times and not answering some times kindly respond to the issue

Verified Support

Aug 31, 2021

ZestMoney Customer Care's response Dear Customer,

Greetings from Zestmoney.

We are extremely sorry to hear this and we sincerely apologize for the inconvenience caused.

This is not the service we want you to experience from us. We deeply regret for the trouble you had to face with ZestMoney, which led you to write to the consumer forum channel.

We kindly request you to please share your details which you used to register with Zestmoney or you can also choose to write directly at [protected]@zestmoney.in which is the mail id of our Nodal officer and we will help you further with your issue on priority.

Looking forward on hearing back from you.

Regards
Manoj
Team Zestmoney