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ZestMoney

Zestmoney — Incorrect reporting of closed loan account

I have taken a loan of 15000 through the ZestMoney app (showing financed by HeroFinCorp) which was closed on 7 May 2023 but even after 7 months it is still showing Active on all the online credit platforms and in my cibil report with overdue charges and bad credit report.

I have tried contacting customer support but no help was provided.
Please resolve this issue as it has decreased my cibil score from 800+ to 400's and causing me so many problems.

I have attached screenshots from the app.
+3 photos
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Comments

So far they have not helped in any way. Worst experience and should be reported as harassment to customer. Found ZestMoney is acquired by HeroFinCorp who does not have any data from my loan account.
Simply Fraud companies who don't care about customers.

Stay Away from them.
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