[Resolved]  Zestmoney — late fees applied

Hello

This is regarding the late fees that is applied on my loan order no 78dc22170717 as i was unable to pay on 26th july due to the failure of transaction to the account.. When i was making the transaction it use to say transaction declined i complained this to my sbi bank and it is resilved now.. Iam a punctual user to pay emi on time and regular user of zest money.. This is very unfair to me and i request you to remove the fees applied.. Waiting for action atvearliest to pay the rest emi
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Sep 2, 2019
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2019
ZestMoney Customer Care's response
Hi Gaurav,

Thank you for contacting us. We've forwarded the request for waiver and it will be done within 24 hours.

Team ZestMoney.
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