[Resolved] Zestmoney — loan closing

Kunwarpal Yogi

from Jaipur, Rajasthan

Address:	Jaipur, Rajasthan, 302033
Website:	www.zestmoney.in

Hi friends, kunal is there please read care fully... I have apply for emi total 1149/- form paytm offer. And i have purchase a item 1149/- also i have done my payment for closing 1149/- after 15 days. But today 23 dec. Till now not update my acount there are showing pending amount emi and there are bounced but i have closing my loan 26 nov. I am calling 26th noc to till now there are customer service is tell me for waiting 24 hours daily... What can i doing now please tell me any one i want to escalate for this company.

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Dec 26, 2018

Complaint marked as Resolved

Hi my query is resaulved by company please close my complaint now thanks. Company mail- [email protected]

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2018

ZestMoney Customer Care's response Hi Kunwarpal Yogi,

Thank you for your valuable time over the phone. As discussed, we have raised the issue with payments team and issue will be solved within 1-2 working days.

Thanks and regards
Team ZestMoney.

Verified Support

Dec 26, 2018

ZestMoney Customer Care's response Hi Kunwarpal Yogi,

We've updated the payment and closed the loan account. Please let us know if any further assistance is required.

Thanks and regards
Team ZestMoney.

Dec 26, 2018

Updated by Kunwarpal Yogi My problem is resolved so please close the complaint thanks