[Resolved] Zestmoney — nach not done in-time and late fee charged

AtheDileep

from Giddalur, Andhra Pradesh

Address:	505102
Website:	camden town technologies

As per the terms and conditions of zest money; amount of emi should be deducted from my amount, the deduction as not done and charged me last fee indicating manual emi payment required.
Late fee charged on 22/09/2018 ;
I"d no #izte539261 ;
The last fee should be waived off.
And i have tried to connect them on the given helpline no multiple times, but no answer.

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Oct 27, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Sep 22, 2018

Updated by AtheDileep As per the terms and conditions of Zest money; Amount of EMI should be deducted from my account, the deduction as not done and charged me last fee indicating MANUAL EMI PAYMENT REQUIRED.
late fee charged on 22/09/2018 ;
i"d no #IZTE539261 ;
The last fee should be waived off.
and I have tried to connect them on the given helpline no multiple times, but no answer.

Verified Support

Sep 25, 2018

ZestMoney Customer Care's response HI AtheDileep, really appreciate your time on call! As discussed, we have waived off the Rs 250 late payment charges. Please let me know if any further assistance is required.

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Comments

Satyaveer94

from Noida, Uttar Pradesh

Hi my name is satyaveer singh. And my aadhar number is[protected]. I want create my zestmoney account but i cant . Bcoz i forget my email id . My new email id is mulansingh.[protected]@gmail.com. plz update my aadhar number is my new email id.
Mobile . [protected].