[Resolved]  Zestmoney — Not providing NOC and neither updating correct status on cibil report

Requested NOC from zest money of my closed loan .its been 4 months with regular follow up from my side.still they are telling to wait more..every time i am asking for NOC and cibil update.i am getting same mail .that i have to wait more..its been 4 months..i am really depressed as it impacts my cibil and my home loan getting rejected as i don't have NOC.i am really depressed.i have attached fird day when i started asking for mail and todays mail also.since Nov 2020 i am asking for updation on cibil report and for NOC
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Mar 20, 2021
Complaint marked as Resolved 
IT is not resolved ..still waiting for noc and cibil updation.
ZestMoney customer support has been notified about the posted complaint.
Mar 20, 2021
Updated by Himanshu Pandey 14
NoT resolved..i am still waiting for NOC.why it is marked as resolved..
Verified Support
Mar 21, 2021
ZestMoney Customer Care's response
Dear Himanshu,

We apologize for the delayed revert. We would like to inform you that our team has reverted to you on your registered email id on[protected] for case id[protected]. Please check your mailbox for the same.

Regards,
Team ZestMoney
Mar 22, 2021
Updated by Himanshu Pandey 14
Like all the other mail, . Again same that i will get soon. Why don't they understand i need NOC .it takes max to max 1 month but i am asking the same thing from past 4 months..
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Iam paid all EMI amount bet didn't get NOC

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