[Resolved]  Zestmoney — online fraud

Address:380007

Dear zest money team i have not apply this amazon voucher loan i was talked to your team about cancellation my loan and your team member say me we cancelled your loan with in 7 to 10 day but i seen massage in morning this massage is for approved my loan. And for emi debited but i cancel my load by calling to your team member. I requested to you please cancelled my loan. And do not debit emi from my account. It's a biggest request to you.

My register mobile number : [protected]
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Oct 26, 2018
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Sep 23, 2018
Updated by Patel Panchal
This is to inform you that loan amount rs. 20000/- amazon voucher must be cancelled with immediate effect,
Because i do not give any approval for the same you have taken my account detail without my concert which is a case of 420.
So you are instructed to cancel the loan amount 20000/- immediately, otherwise i will go to police station and consumer
Court to initiate the process. i have already send email zest money and amazon team.

Verified Support
Sep 25, 2018
ZestMoney Customer Care's response
Hi Patel Panchal,

As per your request, we have canceled the Amazon loan id 482C8325FF0D. Hope your issue has been resolved. Do get in touch if you have any other concerns.
Complaint comments 

Comments

Hai this is narsimha I did completed my loan process in zest money for buying new smartphone I completed my all documents submission yesterday 2pm on 18/09/2018 .I m eagerly waiting for gift voucher card when will get my voucher please reply to msg and give me clarity when will get my voucher
You are Loan Verry High intress and Emi is havi
Vishnu Raval's reply, Sep 21, 2018
45000 is My loan and intress is verry High in to 61200 Rs but Verry lose full so please Just cancelled My Mobail loan
Hello Sir,
My name is Ashok
My customer id:[protected]
Application id:IKPR760087
I have allready paid my EMI amount 1520 rupees yesterday.
But it shown on zest money app not paid..
Please check

I could not use my voucher code on flip cart
Hello,
A loan of Rs.19215 has been fraudulently generated from my zest money account. I've not initiated any such transaction. Kindly do reverse of this Loan ID:289DA28E2FA6.
A zest service person called me and told me if you send money in phonepe we will refund that whole money to you again. I sent the money to zest customer official account over phonepe. But from that time onwards that person blocked all my account numbers and not replying. I total paid 6000. This is completely a fraud. And I'm going to file a case in cybersecurity police officers by tomorrow.

Please Block my ZestMoney account in the registered mobile number [protected] as the last two electricity bill transactions were not done by me but by frauds. Please help me and block my account. Fraudulent number attached

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