[Resolved]  Zestmoney — refund

Ref : loan id[protected]

I took an emi loan of rs. 2517 on 31.07.2018
Which was used in amazon.in

I made repayments on,
23-08-18 of rs 420/-
01-10-18 of rs 420/-
22-10-18 of rs 420/-
22-10-18 of rs 420/-
23-10-18 of rs 420/-
23-10-18 of rs 420/-
09-01-19 of rs 417/-

I paid a total of 2937/-

Emi paid on 23-10-18 is not shown in your statements.
I reached their customer care no and requested for a refund and i was asked to send an email with my bank statement attached. After sending they verified it and told me i am eligible for a refund. And to wait for 48 hrs.
Now even after 5 months of waiting there is no response from them.
Was this information helpful?
No (0)
Yes (0)
Jun 14, 2019
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
May 14, 2019
ZestMoney Customer Care's response
Hi Deepak,

Really appreciate your time on call! As we spoke we have processed with the refund and shared the transaction ID. Please let me know if any further assistance is required.

Team ZestMoney.
Complaint comments 

Comments

I paid installment for the month may 2019 through net banking.but before some time i got message from zestmoney to paid installment in three days.my bank account show the paid installment on 10/5/2019

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ZestMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1636
    Pending
    49
    Resolved
    989
    ZestMoney Phone
    +91 93 4342 2556
    ZestMoney Address
    151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala, Bengaluru, Karnataka, India - 560034
    View all ZestMoney contact information