[Resolved]  Zestmoney — regarding gift card

Address:

560034

Mam actually i took a loan of rs 6000/- from your company so instead of rs.6000/- they provided me the gift card of makemytrip.. But that gift card is not working so i asked them that the gift card is not working so please cancel that gift card so they are saying that we can't cancel that gift card so you have to pay the emi of rs.2000 per month if you will not pay the emi it will effect your credit score and still they have deducted rs.2000 on 27/08/2018 the amount of rs.2000. And when first time i talk to zest money they said that if make my trip will email us regarding this issue then we can cancel this card but now when makemytrip email them regarding this issue now zest money is saying that we can't cancel this card.. I just want to ask you one thing that if you have started this company to ripped off the customer then ripped of directly scam directly why all this formalities. If you can't help the customer then don't increase their problem. Even make my trip tried to help me regarding that gift card to complete the purchase but still it's not working... Even i am really very disappointed from all this stuff.
Thankyou