[Resolved]  Zestmoney — regarding zest money loan dispute

I have taken a loan from zest money amount 17000 in 2019. And i returned all the amount in 6 emi's. And loan return was completed within six months without any delay. But from last one year my cibil still shows a loan is active. And amount too showing 2, 17, 000. I write both to dmi finance and zest money but still no resolution. Every time they demand fresh cibil report and 30-40 days time. But no resolution. I am deseparatly worried about my cibil score. And its really harrasing
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Aug 13, 2021
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2020
ZestMoney Customer Care's response
Hi Sunil,

We are sorry to hear that.

We request you to provide a registered email id or your contact number. As we are unable to find any loan request or profile details so that we can help you better and resolve your queries.

You can also write to our Grievance Redressal Official ([protected]@zestmoney.in) or Nodal Officer ([protected]@zestmoney.in) for escalation.

Regards,
Team ZestMoney
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