[Resolved]  Zestmoney — regarding zest money voucher

Unable to use my zest money voucher code in amazon pay balance. Says "gift card already redeemed by someone else" although nothing has been added in my amazon pay balance statement. I haven't placed any order also and i don't have any other amazon accounts. Highlighted the issue several times over chat, calls and emails. I have even got it confirmed by amazon that nothing has been added as a gift card
Ref:_00d6f1p9tq._5000k1la8ae
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Jul 4, 2019
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
May 27, 2019
ZestMoney Customer Care's response
We are truly sorry for the inconvenience caused. Our concerned team is currently working on this. Requesting you to kindly give us some time to resolve this and update you on the same as soon as it is done.
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