[Resolved]  Zestmoney — ridiculous answers from customer support

Address:

160036

See my interactions with email support. It goes downwards to upwards. Nothing more than time pass...

Gmail vikas kumar
Re: cancellation of loan application [ ref:_00d6f1p9tq._5000k1zvwcv:ref ]
Support thu, oct 31, 2019 at 4:54 pm
To: "[protected]@gmail.com"
Dear vikas,

Thank you for reaching out to us,

As i understand you are concerned regarding transferring loan amount to bank account.

We would like to inform you that we cannot do so, the loan amount is the mount given on purchase of product on emi.

In case any query revert us back.

To help improve our processes and provide better service in the future, we invite you to complete our brief survey below.
Rating link - https://zestmoney.typeform.com/to/JVD5NS

Regards,
Anagha
Team zestmoney.

— original message —
From: vikas kumar [[protected]@gmail.com]
Sent: 31/10/2019 7:18 am
To: [protected]@zestmoney.in
Subject: re: cancellation of loan application [ ]

No response?


On mon 28 oct, 2019, 6:14 pm support