[Resolved] Zestmoney — still getting message about loan not paid

Nishant 2792

from Pune, Maharashtra

Address:

14,Hutchins road, 6th cross road, 'shajahan', cooke town, Bangalore, Karnataka, 560084

I have paid the amount on the same day. But i am still getting messages that (You have not paid the amount). And i am not able to access to the zest account - (Your auto-repayment mandate is under review). Because of your mistakes my cibil score is getting bad. I am very disappointed by the management of your website. Since you are handling money and this type of service is big drawback for your website. Please update my cibil score i dont want to suffer because of your mistakes.

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May 3, 2019

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Mar 27, 2019

ZestMoney Customer Care's response Hi Nishant,

We're really sorry to hear you had this experience. Allow us an opportunity to look into this for you. For privacy concerns, please share your registered email id & phone number through email at [protected]@zestmoney.in, so we can look into it immediately and get it resolved.

Team ZestMoney.

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Comments

Prakash Gouda Harvi

How much pently late payment

Suresh M suresh

Sir I'm not interested personal loans but unfortunately I'm touching accept option.so please cancel my loan request.

Avinash88

from Chennai, Tamil Nadu

Without knowing EMI schedule dates, loan activated and received two gift vouchers for flipkart worth 18000 rupees. After one day onwards I have started sending/speaking for request on loan cancellation. But still no reply mail from zest money that when this loan cancellation be effective.

This is unfair.