[Resolved] Zestmoney — Unknown Loan on Cibil | |
I found out that there is unknown consumer/Personal loan was attached to my Cibil Credit Report by DMI Finance which is partnered with ZestMoney & MoneyView Finance. This has affected my CIBIL score and loan is still not shown as closed in my CIBIL. I preclosed all my loan with ZestMoney before moratorium period there is no due after ZestMoney block my profile but not closed my loan in Cibil Reports. Now I’ve only one personal loan with MoneyView ₹50000 which is regularly deducted 8 months Emi paid from my Bank.( Loan id:[protected] You should solve my issues as soon as possible either I will go for legal action. Name: KHONDEKAR IMDADUL HOQUE Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved ZestMoney customer support has been notified about the posted complaint. Verified Support Oct 20, 2020 ZestMoney Customer Care's response Hi Khondekar Imdadul Hoque, Greetings from ZestMoney! We are extremely sorry to hear about this. We would love to assist you in getting your CIBIL issue resolved for you. We request you to please write to our write to our Grievance Redressal Official ([protected]@zestmoney.in) or Nodal Officer ([protected]@zestmoney.in) for escalation. Regards, Team ZestMoney Verified Support Jan 27, 2021 ZestMoney Customer Care's response Dear Khondekar, Greetings from ZestMoney! We are sorry to hear this. We request you to provide a registered email id or your contact number since we are unable to find any profile details so that we can help you better and resolve your queries. If you have already written to ZestMoney, then please share the case id so that we can check and update you. You can also write to us at [protected]@zestmoney.in. Regards, Team ZestMoney | |
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