[Resolved] Zestmoney — wrong update in cibil

Rajesh1986@

Address:

Bengaluru Karnataka

My name is rajesh kumar roy my cibil not updated even after payment of all dues and request through continuous mailing since last 4 months. Line of credit account no. Dmi[protected] for rs 246000/- mentioned in my cibil, i have even no information about it. Every time said corrected in 30 days but 4 months passed not corrected.
Due to this my home loan application get rejected. And i lost lots of money in that.
Even they did not provide me a confirmation of account closure. I becomes helpless when y home loan get rejected due to incorrect information in cibil.
So this is request for everyone, if you will take loan from anywhere else in future don't go with zest money, everything is ok but cibil updation is very very bad it will destroy your credit in the market.

They closed my complain with zest money every next day without solving the issue, same things reply by all executive but problem not solved.

Kindly help.

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May 27, 2020

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2020

ZestMoney Customer Care's response Hi Rajesh,

We are sorry to hear that.

We request you to provide a registered email id or your contact number. As we are unable to find any loan request or profile details so that we can help you better and resolve your queries.

You can also write to our grievance id [protected]@zestmoney.in with your complaint.

Regards,
Team ZestMoney