Zing Digital Complaints & Reviews

Dear Sir,
I am a customer of Dish TV and taken a dish of Zing having VC no. [protected] since last 2 years. Recently problems are arising in watching different channels and signals were not found. Accordingly on call technician came on 15/04/2017 and charged Rs. 175. After about 7 days the same problem raised and the same technician were phoned but did not response. Accordingly, your local dealer at Agartala (Tripura Trades,[protected], [protected]) was contacted and advised to recharge and recharged Rs. 2390 on 28/04/2017. After went to home the same problem, no signal were found. Again contacted the dealer and advised to bring the set top box to them. They have replaced it and charged Rs. 400 on 01/05/2017. When the box was connected the problem was not solved. Again they replaced it (2nd time) but the problem did not solve. Again on complain they have sent technician in 1st week of May, 2017 against payment o Rs. 475.00. What he did he can say but the problem did not solve. Further, he told to replace some parts. He has visited my home 3 times but could not solve. Lastly, he changed the cable, transponder etc. as per his report and I had to pay him again Rs. 450 and lastly informed that the set top box is not working. He replaced the box (3rd time) next day on 17/05/2017 but only Zee news and Ajj Tak is coming. No regional and other channels are coming further displaying that the channels are unsubscribed.

Under the above circumstances please arrange to solve the problem or instruct your local dealer at Agartala for refund of my money which I have paid in last one month in different days of about Rs. 5000.

According to zing tv customer care I have recharge with rs 100/- to activate my connection against VC no [protected] and I have received massage from zing tv that"vc [protected] rs 100 rcvd against total monthly amt rs 199" but when I on my TV I see that the blue plate 102 vc no is deactivated.

So I request to activate my connection against the VC no.

No customer care no.shown on tv.[protected] could not resolve my problem they said since i was supplied with a faulty setbox supplied by them to the distributor the repairing charges should be on me.on the most just to subscribe a single channel i had to bear a rs160 call expenses to its customer care.looto dish looto.ironic is'nt it subhas chandra docments show on success but his basic mantra is cheating.

Sir,
I recharge my zing digital VC no. [protected] of Rs. 200/- on 11.09.2016 and received a message from VK-ZINGDG (We have received a recharge of Rs. 200 for VC no. [protected] against total monthly recharge amount of Rs. 199. Details of balance, validity will be sent in 24 hours.=-11 September time 16.39.33 hours)
Today I open the TV and view that " 102. Viewing Card (VC) deactivated. please recharge your zing digital connection to avail services".
Sir, I recharge my VC no before time but unable to view the TV.
You are requested to activate my VC no. [protected] immediately for which I shall be grateful to you.
Faithfully Yours, Krushna Chandra Sarangi;

Dear Zing Digital, as a customer i'am totally dis satisfied becase o[censored]r company service and on the product.I complaint several times to clear my problems. Every time one o[censored]r service man that he don't know anything about service or repair. He comes and he just do something with his tools.So this idiotically services i pay every every single time. hope ur company dealing with customers in good services.I need to clear my all problems within 24 hrs or else i'am going to register a case about ur company through consumer court.Hope u will contact me as soon as possible to my phone (+91 [protected] Vipin.Jose)

note : Zing Digital number is [protected]-5
Sincerely,
Vipin Jose.

Sir, i recharged my zing digital vc no [protected] Of Rs 200 through online net banking SBT on 12/08/2016. My amount is debited and recharge not successfull. Pls kindly accept my complaint and take immediate action. If you dont solve my problem, surely i changed my dish tv to anaother. To the proof i attached my debited bank statement
Thankyou
Bibin mathew
[protected]

When I recharged for vc: [protected] the balance has been deducted from my HDFC bank account but still didn't get any recharge for vc [protected]. I have call / mail to [protected]@zingdigital.in and provided below information . 1. Payment Gateway 2. Amount of Payment 3. Date of payment 4. Transaction id

I have tired to call zing customer care but no one are take care.
but still did not get my 199 rupee,


Thanks
shiv
mb no. [protected]

M/s zing digital (Dish tv provider) - [protected]@zingdigital.In
Customer care no. 0471 – 6001347 =[protected]Contacted mr arun on 12/07/2016 13:42 hrs)

Dear sirs,
Consumer no. [protected] – laly s. Abraham
We have got your dish tv connection on 19/05/2016 upon payment of rs.1890/= (Rupees one thousand eight hundred ninety) the same day, an official receipt still pending from your kottayam baker jn. Dealer (The technician who collected money advised to collect receipt from the dealer, whereas dealer said that online receipt will be issued – but so far not received).

At the time of connection it was informed that a monthly recharge of rs.139/- is included in the above payment.

After three weeks got a call and informed us that the monthly charge is hiked and it will be rs.149/- next time!

So, we have remitted rs. 149/- on 17/05/2016 and got its acknowledgment in the mobile no.[protected].

In the first week of july '16 it started displaying on tv that the connection will expire on 8th july, and got disconnected – no picture now!

When checked with you agent/rep at baker jn., kottayam they said that rs.20/- was charged as reconnection fee from last recharge of rs.149/- which is totally wrong, that the connection date is 19th whereas we have paid next month due on 17/05/16..

Please look into this matter with priority and reconnect without any more delay until 18/07/16 though we lost some days now (9/07/16 to 12/07/16).

As you noticed. My mobile phone reception was not well while talking you.

Hope you believe that “a customer can never be bad if the customer service is good!.

Thanking you.

Laly s. Abraham – [protected]

Dish zing tv vc.No[protected] rmn.No.[protected]
I have paid rs.139 for recharge to dishzing tv through hdfc net banking on[protected] and got message that recharge done successfully and the transaction reference no hdfcb[protected] . But in tv my account was not updated and the message coming as to recharge immediately. I request you to please do needful. If there is any querries contact g prasada rao
Thanking you

My name is sanket hande, vc no.[protected] my rmn -[protected] i want to get selected channels like hindi movies & serials, marathi movies & serials, and kids entertainment channels.
For that what should i do.
Help mi for this... Reply....

Sir I recharge my dish with Rs. 594/- on 10 March 2016 by on-line but till I not received it on tv account but on mobile its showing recharge successful
My Dish VC NO. [protected]

Dear sir, I want to change my register mobile no of zingdigitaltv. (VC no [protected]) .susanta kumar Naik My previous mobile no is [protected] My new mobile no is [protected] In a certain reason my previous mobile no is change so that I want to chane my mobile no...

Dish Zing TV VC.No[protected] RMN.No.[protected] I have paid Rs.420 for recharge to Dishzing TV dealer at Palakollu and got message as My Next Recharge Date is[protected].and the transaction ID[protected] . But in TV my Account was not updated and the message coming as to recharge immediately, and informing as to unplugged our TV on[protected] Please rectify it D.Someswara Rao

Dear Sir/Madam, I am Uttam Halder, My Zing Dish TV VC card No-[protected], My Zing Activation date[protected], Now I am facing a problem every(last 10) day few time, Dish Tv picture not availability in my Tv screen where 402 faultily VC card. I am contact with (date[protected] Local Dealer (Habra, pin code-743263) He change my VC card & taken servicing charge Rs-200, But not provided any document(bill) & your langue slam. Next day[protected] same problem arise & I meet aging dealer, the dealer said again demand servicing charge Rs-220 Kindly suggest or solve in that Issue.

Dear sir, I want to change my register mobile no of zingdigitaltv. (VC no [protected]) .Loknath sutradhar My previous mobile no is [protected] My new mobile no is [protected] In a certain reason my previous mobile no is change so that I want to chane my mobile no...

Sir I am Dillip Mallik my zing digital vc code is [protected]. I purchase zing digital last 6 months but setup box not working now zing digital retailer was not replace that box. He told that to pay 600 rupees for replace. That fault from company end why I pay that penalty so I request for solving my problem.

my name is gangamma and vc no:[protected] my mobile number is [protected]. which mobile number is not added as RMN yet. please register it. 03.07.2015 is my connection date. address; 129-1, 4th cross mayer nagar, SALEM-7 e -mail id- [protected]@gmail.com

Dear Sir, Due to heavy storm on 11.06.2015 at evening, my cable connection bearing no.: [protected] is not available from then. So, I request you to please arrange to set right the connection at an earliest possible, My mobile No.: [protected]

Dear Sir \ Madam, On 14/5/2012 I purchased new Zing digital for my home having VC No -[protected] The subject matter is that from yesterday morning no cable connection available in my home which is I raised the complain to the customer care . But all the time I receive a phone call from the customer care that your complain is resolves and closed, but I never come to know how they resolve and closed the complain without letting me know about the same. In their communication every time the mention that we have checked and found there is not any mistake in connectivity. . . So I request trai to take some hard action against such companies (Dish TV) which raises false commitment and try to fool their customers by making best service provider. This is not the kind of service please let me know what action I need to take I appreciate your attention in this matter else I have no choice to file a complaint in consumer court . I need a quick reply for this. Thank you. Your intervention is solicited in the matter. Thanking You With Regards. Sasmita Jena At-Sapagadia, Jajpur Road, Odisha Mob - [protected]