Reliance BigTV Customer Care
Reliance Industries Ltd.
Customer satisfaction rating: 10%
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2337
COMPLAINTS

Reliance BigTV Customer Care

Reliance Industries Ltd.

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Address
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
697
down
577
up
325
down
472

Customer satisfaction rating
10%
Complaints
2337
Pending
47
Resolved
222
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon06:00 am - 11:00 pm
Tue06:00 am - 11:00 pm
Wed06:00 am - 11:00 pm
Thu06:00 am - 11:00 pm
Fri06:00 am - 11:00 pm
Sat06:00 am - 11:00 pm
Sun06:00 am - 11:00 pm

Reliance BigTV related photos (159)

Reliance BigTV Complaints & Reviews

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Reliance Bigtv — my bigtv d2h yet not delivered and no specific information received

 rsachin.sharma@yahoo.com on Jul 21, 2018
Hi This is Sachin Sharma, has booked reliance Big Tv D2H under the booking ID A12935435 on dated 15 May, 2018 but after 2 months there is no specific data or date available from your end that by when the product will get deliver. This is totally Online Fraud Case and you have been cheated directly to individual by showing Ponzy Scheme. I want the detailed explanation and final date of installation of my product if fail i'll not let you go like this.

Regards
Sachin
mob# [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — error 200 please sir my recharge 24 month kiya hai

 Kiran kumar patel on Jul 20, 2018
Please sir maine 24 month ka recharge karvaya hai last 2 month che amari big dth band hai please contact [protected], or customers care me koi call lag nahi raha hai please hare paisa refund karvye nahi to big dth Chanel chalu karvye, big dth forud aur chetting vali lag rahi hai, ame apse niveden hai ki hari complaint ka solution laye to ham ko bhi ap ke uper interest hai...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Reliance Bigtv — did not give the big tv connection against the booking id 12522987 dated 08/03/2018

 Shuvrajyoti Khamaru on Jul 20, 2018
I have booked for reliance digital tv on 08/03/2018, booking id 12522987. they promised for connection/ installation within 30 to 45 days after booking. But it is nearly five month but there is no response from their sides. I am very much eager to get my connection as quick as possible. I have booked very early by paying 500 rupees. There is no response from their sides. Now I need the connection as quick as possible and also they should give me the penalty.

Please resolve this issue....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Big Tv — new dth connection & installation

 Ranatosh Chakravorty on Jul 19, 2018
This is my 4th mail, not once have I received any response from BIGTV. I have booked Reliance Big TV connection by paying Rs 499/- on 1 Mar 2018 under booking I'd No 12506304. As per terms and conditions of booking connection was to be installed within 30 to 45 days. Despite speaking to Customer care several times and sending so many emails connection has not been installed so far. Can you either do the installation of the new connection or refund the booking amount. I have received SMS the connection will be done on 15th June. But there is no revert after this message....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — complaint for reliance bigtv is not installed

 Bhanwar singh rathod on Jul 18, 2018
I am book Reliance BigTV on 10 march 2018 so my complaint is that i am not get my booking and my account money also transfer so I asked when I am get my booking I am when book Reliance BigTV I am call customer care also he was says that your booking is done so I asked him when installing my delivery he was says that your booking is installed in 1 or 2 months. Today is july not installed my booking so please reply my complaint...
Complaint comments  Read comments Complaint category TVs

Reliance Bigtv — new connection not received

 Shajahan Enayadullah on Jul 18, 2018
I'm booked the pre-booking of DTH Connection on April 01, 2018. My booking I'd # 14540677. Still am not response from your side. I'm escalate many times and send mail my queries to you. But no one care to your customers. This is the way to responding customers. If ur not interested to delivered, please reverse my amount. Please let me know do u have any questions....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — big tv booikng regarding

 ajay kar on Jul 18, 2018
Booking Id- No- A12940246, date of booking 18.03.2018 at 12.05 P.M.As per advertisement the technician team should reach for installation by 30-45 days of booking, but it is 122 days . Please look into the matter & let me know the reason at least. Failing which return my money Rs 500/- (five hundred) paid as advance. I am quite dis-satisfy for this....
Complaint comments  Read comments [4]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — relaince digital tv

 sranand on Jul 18, 2018
Sir, I have pre-book my reliance digital tv on march 2018 and pay Rs. 499/-. after booking got message of instalment in 45 days. now its july and i am still waiting for the connection. i don't have a booking reference no bcs of i lost my mobile. now i am unable to track my order. i have booked order on my mobile no - [protected]. please advise about this....
Complaint comments  Read comments [8]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — reliance digital tv pre book

 SharadJindal on Jul 18, 2018
I booked 2 connection on[protected] and it was committed to install in 30 to 45 days. After so many calls to customer care only getting new dates. No update at all from your end. Please process my refund as soon as possible. I do not want more to go with Reliance.

I hope to get my money back without any problem and Reliance will process refund my small money amount Rs 998.

Booking ID - A12929844

Mail sent 2 times but no reply.

And today even customer care number is not valid.

Sharad
Mobile - [protected]
Mail...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — failed to provide dth connection

 Janakiram Nallamothu on Jul 18, 2018
My Booking ID is 12515422 and booked on March 2nd. Till date connection is not given and Everytime I call to customer care there are extending dead line to 2 more weeks by giving irrelevant reasons. What is this cheating? From March 2nd to this day i.e. July 18th almost 5 months In terms of no of days it is 138 days, when you promised to provide connection within 30 to 45 days and once that is about to complete you extended the deadline to another 30 to 45 days altogether you extended 90 days. Still you failed to meet your commitment even after 138 days. In What way do we need to assume your failure.....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Big Tv — pre-booking of rbig tv

 P K Srivastava on Jul 16, 2018
I booked reliance big tv on 01.03.18 but I do not get any message or information about it. Booking ID 12500792 with prebook email as below.

On Mar 01, 2018, 12:09pm wrote:
Dear Customer,

Congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 12500792 and No of Connections 1

Regards,
Reliance Digital TV...
Complaint comments  Read comments [4]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — booking amount grab from gullible peoples without providing a single connection and even not refunded their hard earned money in the name of scheme.

 suresh pal bana on Jul 15, 2018
In the month of March 2018, Reliance Big TV launched a scheme through large advertisements for which the booking amount was Rs. 499/-, large number of peoples like me booked this scheme and paid the amount. As per promise the connection was installed within 30 to 45 days but even after passing more than 90 days no connection has been installed. My booking ID are 17510702 and 14539053. I have made so many calls on their call centre no [protected] for my refund as they fails to fulfil their promise but of no use. I wrought for refund of my money to customercare@reliancedigitaltv.com, myservices@relianceada.com...
Complaint comments  Read comments [4]Complaint category Entertainment and Recreation

Reliance Bigtv — not installed my connection

 vasdev pathella on Jul 14, 2018
I have paid rupees 499 as on 01/03/2018 for reliance big tv new connection registration . that they will said your connection will be installed in 30 to 45 days. now this is july-18 14th my connection was pending. why do late my connection i want to reason. I am feel very sadly and angry on your service. If you are not installed my connection i am go to the consumer court and file a case on your manager.My booking ID was 12509765.
Please do as early as possible...
Complaint comments  Read comments [3]Complaint category Entertainment and Recreation

Reliance Bigtv — no installation even after 130 days of pre-booking

 ersagarpatel91 on Jul 14, 2018
Hi,

I have done pre-booking almost 130 days back and still, i am struggling to get the installation done. I have filed lot of complaints via their website/mail but not a single response. Over the call, they set a different deadline for installation everytime. A very poor piece of customer support.
My booking ID is 14514771.
I want an immediate resolution or full refund with interest!...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — installation of digital tv

 Vishnu_999 on Jul 13, 2018
Reliance is such a worst digital tv service I have ever seen in my life, , it’s a pathetic company..I have pre booked the RD TV ON march 8 2018, and I got the message that installation will be done in 30-45 days and today is July 12. And nothing is happend, and I tried to reach customer service by dialling their toll free number ‭[protected]‬nobody will respond to call and they don’t talk immediately they will cut the call.
And I have sent several mails and I didn’t get a single reply from Reliance Digital tv.
I demand my money back.
My booking I’d is 12502721
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — pre booking dth still not installed

 Prashanthkv6711 on Jul 13, 2018
I have applied for new connection on 25/3/18 & as per them same is installed between 30-45 days. Till today same is not done. I have made many calls on their toll free number on different dates & their toll free people always giving extended timeliness.

No one is ready to come forward & answer on this.Very disappointed with the Reliance Big TV brand...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — non installation of pre booked connection

 Shashibushan Mishra on Jul 13, 2018
I have pre booked reliance big tv connection by pay ing rs 500 hundred and i got a mail stating connection will will be installed with in 30 to 45 days but after four month still not installed . I have booked the connection on the name of shashi bushan mishra location bikaner my booking id is 14526482 dated 17 march2018. no of connection 1.req expedite...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — no connection installed till today

 Aaggarwal on Jul 13, 2018
I have applied for new connection on 2nd Apr'18 & as per them same is installed between 30-45 days. Till today same is not done. I have made many calls on their toll free number on different dates & their toll free people always giving extended timeliness.

No one is ready to come forward & answer on this.Very disappointed with the Reliance Big TV brand...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Big Tv — no signal poor signal

 Sandeep Goel on Jul 13, 2018
Since last few months there is no channel coming and now single is coming as very poor. No response is coming from CCE they are again giving just false commitments. They suggested to call a technician from market to adjust the signal but he could not found any signal to adjust and said 'Reliance ke signal hi nahi aa rahe hain. It is closed now' and charged Rs. 500 as visiting & service charges....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — delay in installing new connection

 harsh1601 on Jul 12, 2018
I have booked for a new connection from Reliance BIG TV on 01.03.2018 Booking Id[protected] got confirmation via sms from them that it will be installed in 30-45 days and after crossing of that deadline i requested them numerous times for installation then i registed complaint in National Consumer Helpline http://nationalconsumerhelpline.in/ (Docket/Complaint no-692364) on 17.04.2018 they told me to sent a mail to Nodal officer of Reliance Big TV for immediate action but he never replied then on 22.05.2018 they adviced me to register complaint on PGPORTAL https://pgportal.gov.in/ (Complaint/Registration...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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