Reliance BigTV Customer Care
Reliance Industries Ltd.
Customer satisfaction rating: 13%
Submit a Complaint
1727
COMPLAINTS

Reliance BigTV Customer Care

Reliance Industries Ltd.

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Address
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
417
down
351
up
206
down
266

Customer satisfaction rating
13%
Complaints
1727
Pending
58
Resolved
211
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon06:00 am - 11:00 pm
Tue06:00 am - 11:00 pm
Wed06:00 am - 11:00 pm
Thu06:00 am - 11:00 pm
Fri06:00 am - 11:00 pm
Sat06:00 am - 11:00 pm
Sun06:00 am - 11:00 pm

Reliance BigTV Complaints & Reviews

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Reliance Bigtv — no signal and chanals not coming

 Sunil Singh Bhandari on Apr 20, 2018
Dear Reliance big TV team,

This is very bad experience with big TV, we are not getting so many chanals since long time, and in this month no signal on TV. If you are not able to provide the services so please move to big TV to other company or refund the money as well.

We don't know now how much time you will take to provide the your service.

It's really very bad service by reliance big TV

Tks.
Sunil Bhandari...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Digital Tv — I want refund : no signal in my set up box after date 15.04.2018 .... I deposited amount for one year subscription

 dineshshujalpuri on Apr 20, 2018
There is no signal on my smart card no.[[protected]] since last 5 days (from 15.04.2018) . I have tried calling several times on reliance big tv / reliription . But on 18.04.2018 services on my setup box not available
. Now, no channels are coming. Suddenly since then the big tv stopped working ance digital tv customer care no but it is not working. Even sent email and done online complain but no response . I am a big tv customer for last 10 years. On I WANT REFUND OF MY MONEY . 08 December 2017 I recharged for Rs. 3600/- for yearly subscand says NO SIGNAL . Pls ask them to refund my money...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — new booking id 12901039 not installation till date

 mks14 on Apr 20, 2018
More then 45days gone and i am not getting any call for installation with my booking id 12901039 number although I have multiple time on your IVR number they are not updating and confirm me date and also not able to check my booking reference in IVR evry time said system not update...and now last 2 days IVR not connect ...pls update me asap

Thanks
Manoj...
Complaint comments  Read comments [3]Complaint category TVs

Reliance Bigtv — no reception for the past 7-8 days.

 shoba pauline on Apr 20, 2018
We are not getting any TV channels for the past one week or so. The message flashing on the screen says, error, contact toll free number. The toll free number is constantly engaged. I have paid a full years subscription, and would like that the issue not only be resolved but i must also get a refund for the lost days of reception. I even sent a complaint through the Big TV website, but I have not heard back till date.

My SCH[protected]....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — service not provided properly

 Ankit45951 on Apr 20, 2018
Hi, I have lot of problems with Reliance Big TV. from Mar-2018 service not provided properly most of the channel are closed without any information and I am continuously call to Customer care executive for resolution, but i am not getting any proper solution. They are giving the false information, but now are TV channel are closed, but they are not Provided the any deadline to resume the services every time i am getting new date and time. But still problem not resolved. we have send the mail to customer helpline as well as nodel office but no response is getting. Kindly help.

I already...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — complaint not resolved

 puneet dhadwal on Apr 20, 2018
I booked a new connection on 12 march 2018, rs 500 was paid to big TV but got a screen with all fields blank, transaction ID is ECOM[protected] RELIANCECOMM,
Called customer care number many times, either the number is not getting connected and if connected, the customer care people give useless replies with promise to call me back, but I never received any call. Now Its more than a month and I feel cheated by Reliance big TV.
Kindly provide me with the new connection or refund the amount....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — connection not installed

 Chandum21 on Apr 20, 2018
Sir
I have booked reliance big TV connection on 02.03.2018 and paid Rs499 I got sms that connection will be installed with in 30 to 45 days sofar no connection installed.Please cancell my booking and refund my booking amount of RS 499 as you have failed to give me connection within the stipulated time. My booking I'd is 12514046
Chandrakant mahajan...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Reliance Bigtv — big tv error 400 not resolved for 2 weeks

 George Ambooken on Apr 20, 2018
Dear Sir/ Madam,

My smart card No:[protected]
Name: George Ambooken
Place: Thrissur, Kerala
Scheme: VALUE
subscription Expiry : 18-Nov-2018

We are not able to see any subscribed channels from the last 2 weeks and getting the regret message: "error 400". We tried to contact your toll free no several times but couldn't get through.
Kindly help us to resolve this issue at the earliest....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — channel

 NBramulu on Apr 20, 2018
I am your existing customer sub. Id[[protected]] had i had made the payment for my big tv connection which is located atTelangana on the dated 19 april 2018 on your website

https://www.reliancedigitaltv.com payment of 300 got debited from my credit card but the connection of big tv is not working, the customer care reliance digital tv helpline[protected] is also not receiving the call, the outlet of digital of reliance they say it not our problem you need to contact the customer care reliance digital tv helpline[protected]

No response pls activate the connection or...
Complaint comments  Read comments Complaint category Electronics & Appliances

Reliance Bigtv — 400 error last 6 days

 minsoni on Apr 20, 2018
I have already registered my complaint to cc before 6 days and taking follow up daily, as our connection showing error of 400 due to from the last 6 days our tv is not working. so kindly refund all dues so that i can switch to new connection.its really a bad experience that you could not resolve the technical issues

still giving 48 hours to resolve...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — dth not installed

 Manish Kumar jangra on Apr 20, 2018
Dear Sir/Madam
I am Manish Kumar from Narnaul Haryana .I booked reliance big TV setup box with inr 500 on 2nd March 2018 & time period of installation was 30-45 days. Today 49 days gone but time of installation do not know . When I call to reliance customer care do not reply . He say we will call you next 2-3 week but time of installation is finished by reliance.plz help me.
Mobile number is [protected]
Email. - manishkr.64@gmail.com...
Complaint comments  Read comments [1]Complaint category TVs

Reliance Bigtv — it shows error 400.

 Jayhir on Apr 20, 2018
Im from Margao. I am facing a probIem from the very next day I made the payment.I have paid rs. 1500 for one year. From last one month its not working. Even customer care number coming always busy. Not expected this from such a brand like Reliance. So let me know whether this problem will be resolved or not. If not done soon then return the payment of Rs. 1500.
Resolve this ASAP....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — error 400 from the past 3 weeks

 Krishna kanth M P N on Apr 20, 2018
Hi,
I have been facing this issue from the last 3 weeks continuously. I m not able to watch any channel and I get the Error 400 message continuously. I had paid for the whole month and my serviced got activated for the 1st two days and then on this issue is persisting.
I had even raised this concern through the customer care number. They everytime give me the same reply that my issue is going to be fixed by the evening or by night. I had been calling the customer care every now and then but I get the same answer all the time. This is very frustrating to listen to the same answer all...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Big Tv — stopped service after recharging for a year subscription

 Ravi Kumar.A.R on Apr 19, 2018
In June 2017, company called & asked me to purchase for a year subscription of 3000 rs. From September 2017, no channels are coming proper. They have stopped services of customer care from September 2017. After that, from January 2018, they played some channels for 2 months & now it is completely stopped.

I want my refund back as I decided to move out from this company service as the company didn't provide any services as promised...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — channel not programed since 15 days

 Lovenish Budhiraja on Apr 19, 2018
My smart card number is[protected], from last 15days my channel is not seeing..i have calling to customer care more than 10times and register complaint against for this problem, also paid extra 175 for technician visit but no body come to my home for solving this problem..(kya itni cheap service h reliance walo ki... ki 12-15 saal purane customers walo ki sunwai nhi krta ?...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — I'm complaining about reliance digital tv (reliance big tv)

 Anish6194 on Apr 19, 2018
I'm complaining to you for Reliance Big Tv my complaint is that i have recharged with one year pack and now they are not providing any channels to me i have complaint to him many times but they don't provide me any solution please help me out for this it's been over a month. Now I'm tired for it and my money is waisted only you can provide me a solution regards it....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — no channels coming / big tv = big cheating

 Ganesan Malayappan on Apr 19, 2018
Reiance Big TV Stopped Working.

I am a big tv customer for last 10 years. Last week only I recharged for Rs.600/- after 3 months gap, as TV was switched off for my daughter's education / exam purpose. For the past four days no display of channels instead Error 400 message only coming. On the day of recharge also very few channels only were come, not all primary channels are come. Now, no repeat no channels are coming. Suddenly since then the big tv stopped working and says Error 400 only . The worst customer care they are not able to answer any query's and have no idea on the issue....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — reliance big tv dth has not been working from past 1 week and showing 400

 Praveen Kumar Ak on Apr 19, 2018
For about 1 week, Reliance Big TV is not providing service. Even the customer care toll free number is not working. Sports channels were already not available for few months. We have been Big TV customers for more than 2 years. We have recharged few days back too. This is fraudulent behaviour from your side and Necessary action should be taken.
Customer id:[protected],
Mobile#:[protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — not installed big tv connection after expiring 50 days

 rajeevan.m on Apr 19, 2018
I applied for rbig tv on 1/3/18. My booking id is 12511283 by paying 499 as advance, i got a message saying connection will be done within 30-45 days. But not installed the dth so far. I have complained several times. No reply received so far. I complained over toll free number several days. Each time they say connection will be done next day. Past three days only busy tone hear from toll free number. I heared several customers have the same problem. I want to know wheter it is a big cheating programme by reliance...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — reliance big tv not working

 Litten Varghese Itty on Apr 19, 2018
My TV connection is not at all working past 5 days. No signal issue. (Not due to weather) I am not able to reach any customer care numbers. Please help. Also, the request below is not addressed till now. Attaching details

After my last recharge of all pay, channels pack for 2 years..on 17th Feb 2018. most channels not working now in my connection

Offer Name: All Pay Channels
Pack_2Yr_South_with Sun
Start Date 17/02/2018
Offer Name: Freedom 2499 South Jan
2018...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

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