Reliance BigTV Customer Care
Reliance Industries Ltd.
Customer satisfaction rating: 8%
Submit a Complaint
2946
COMPLAINTS

Reliance BigTV Customer Care

Reliance Industries Ltd.

TwitterFacebookLinkedInYoutube
Address
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
999
down
780
up
473
down
634

Customer satisfaction rating
8%
Complaints
2946
Pending
0
Resolved
230
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon06:00 am - 11:00 pm
Tue06:00 am - 11:00 pm
Wed06:00 am - 11:00 pm
Thu06:00 am - 11:00 pm
Fri06:00 am - 11:00 pm
Sat06:00 am - 11:00 pm
Sun06:00 am - 11:00 pm

Reliance BigTV related photos (308)

Reliance BigTV Complaints & Reviews

Sort by:

Reliance Bigtv — no connection till date

 neerwrich007 on Aug 15, 2019
I remember the day when I saw the full front page news of launch of BIGTV and prebooking cost was 499/- by looking at the features I immediately booked it through my number ([protected]) and the day was somewhere in March 2018 near to Holi. Now till date that is 15 Aug 2019 neither the connection nor the refund has been made. I contacted several times to customer care but they always told in next 02 week you will get the connection. I think anil ambani is the next vijay mallya surviving on the boots of his brother... Best of luck brother sorry looter......
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — trying to contact customer care but no number reachable

 Shirish Shivarkar on Aug 13, 2019
My Dish TV due to weather is not working from last two months, trying to call customer care, sent mails, but no response, pathetic service.
Tried sending mails, no response, tried calling customer care but the given number has no response.
Please let me know how can i register the complaint and get the issue resolved.
My State is Maharashtra
City Pune
Mobile [protected]
Name Shirish Shivarkar...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — refund of booking amount of rs.499

 rakeshkaran on Aug 13, 2019
I had booked reliance bigtv connection on 08/03/2018 and my booking no. Is 14512535 but till date no response received. They had promised to install the connection with 30-45 days but till date nothing is done. Customer care number is looking fake i had tried many times but not connected. So now i want to cancel this connection and refund of my booking amount. Kindly help for the refund amount of booking.
Customer care numbers are not connecting.
Rakesh sharma...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Big Tv — breaking of service

 hpaadi on Aug 13, 2019
Dear sir, i through the advertisement of the reliance bigtv, selected one year service and paid them one year service charge in advance.in month of august 2018, reliance bigtv installed a dish tv in my house, via independent tv as their service provider.

Since in the contract it was mentioned that they will providing cable tv, with several hd channel. But never any hd channel was provided. After two months, many channels disappeared. Since december, 2018, only free to air channels were providing.

Pity thing, after several times calls they responded once and asked...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — big tv not installed yet... need refund..

 Shrikant Dangar on Aug 3, 2019
"congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 14537696 and no of connections 1"

Above are the details of my connection.. This message was received on 4th march 2018 but still there is no installation/update...

Their customer care numbers are also not working...

I am not intrested in any connection now.. I want refund of ₹499 which i had paid.....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Independent Dth — discontinued of their services

 Mandeep Kainth on Jul 26, 2019
Sir, i have two connection of independent dth service. I paid 2750 for each of them. But in mid june 2019 the services are disconnected without prior information. From that month services are discontinued. All the summer holidays were spoiled by the independent dth with their poor services.. I contact them by email many times. But no response. I want to refund my full money. So please forward the same.

So in last i want to refund the money from independent dth service.
Thanks
Mandeep singh...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — signal lost error 400 no connection shown

 athira nambiar on Jul 23, 2019
I am not getting tv connection since last month and my subscription is till 2020. It is shown that error 400 signal lost. No body from the local customer care is responding. They are asking to change the dish to some other company if not wait unitil it comes. I feel like reliange is fooling its customers by not giving any proper notification or information about this problem. I found that this problem is widespread and is not for a single person. I want my connection back or money i paid to be refunded....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — refund amount

 BiswajitDutta on Jul 20, 2019
Dear sir,
I have already registered for independent tv cable connection but still didn't getting a single call for booking, already very late for installation. So can you please refund my money back.
Below i have shared my registration bill for varification.
For communication plz call me [protected].
Waiting for your response....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — non telecasting any thing in up east

 madhup lal on Jul 8, 2019
Dear sir
Kindly refer to that reliance big tv is not telecasting any thing from the month of june 19 nor they are responding to the toll free no [protected] or any other no/email. People who take long term pack feel cheated with the company.
Sir if company not able to show any channel they should return all money to consumers.
Regards
Madhup kr lal
Deepika lal
Connection no
[protected]...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — disconnection of reliance tv connection

 Achubiju on Jul 6, 2019
I have recharged my reliance big tv dth connection vide customer id no[protected], on 6 jan 2018 for three years packages. But the connection is disconnected by the company without any information and the customer care is not attending my call. You are requested to direct the company to continue my connection or intimate the reason of disconnection.

My mob no - [protected]
Email - biju. [protected]@gmail.com...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — no signal for our reliance digital tv for smart card no. : 2007331327

 Hradaya Prakash on Jul 6, 2019
We have recharged the reliance digital tv for smart card no. : [protected] in the month of may 2018 for 2 years at rupees "3240" i. E, up to may 2020. We haven't been receiving signal since a month now and it is always showing the error no signal whether or not the weather is clear.
There is no response when we tried to contact the helpline no. [protected]/2
It is therefore requested that the problem may please be sorted out at the earliest....
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — reliance big tv connection didn't get refund

 s12.raj on Jul 4, 2019
Reliance big tv connection was applied a year back, didn't get connection or didn't get refund.. Booking id : 12515573... They said they will do refund as plan is expired.. They had plan to give all channels for 5 years..500 rs was paid as advance... Need refund of it.. But didn't receive it still.. Reliance are fraudsters. Please get me my refund asap....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — not getting service

 Neelakanth Patil on Jun 30, 2019
From 20 day not available ur service.
Ur customer care give date's but not till service start.
Do needful. Not satisfactory answer from custamor care, and not intimate and msg about sateliate error 400 or no service. They only told weather problem. So atleast inform custamor about problem and extend our package days whichever days company not provide service. Hope they take appropriate action thanks,......
Complaint comments  Read comments [1]Complaint category Nature & Environment

Reliance Bigtv — a false promises from reliance big tv (still no installation)

 Machindra Agarkar on Jun 27, 2019
Dear sir,
My name is machindra agarkar and i had done the booking of the rbig tv connection on 1st march 2018 and now its october going on but still i haven't received the connection or any news about it my connection. The amount was deducted from my axis bank account on march 1st, at 11 a. M. I have the bank transaction to prove that the money was deducted, unfortunately i am unable to provide my booking id as it was on my old mobile handset which is not working now, would appreciate if you could refund the amount which was 499 as there is no chances of getting the connection or else i...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Independent Dth — channel nahi chal rahe hain tarikh pe tarikh mil rahi

 Aleena Mirza on Jun 23, 2019
Main ek nayi 1 month pahle independent tv lagaya tha 17 tarikh ko set top box ho gaya 30 tarik ko chalu ho jayega 19 tarikh ko kahan chalu ho jayega 5 tarikh ko 3 july ko mujhe mere paise wapas chahiye kabhi koi channel band ho jata hai star plus zee tv mujhe mere paise wapas chahiye 32 rupaye wapas to independent tv par kar rahe hain service is not good independent tv...
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — not available service from 20 day

 Amjad shaikh @12345 on Jun 23, 2019
From 20 day not available ur service.
Ur customer care give date's but not till service start.
Do needful. Not satisfactory answer from custamor care, and not intimate and msg about sateliate error 400 or no service. They only told weather problem. So atleast inform custamor about problem and extend our package days whichever days company not provide service. Hope they take appropriate action thanks,...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Independent Dth — hindi

 jkkanzariya on Jun 21, 2019
I purchased independent dth 1year all chanel plus HD channel subscriptions with 12HD channel agreement, but after 3 month all HD chanel and sd channel are resume.
Trai regulations existing customers are old package start end off due date, but our package without our permission package change and all HD chanel stopped.
And now from 13 June date the all chanel service are closed and yet the service is resume....
Complaint comments  Read comments [5]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — adhyaits has

 Abhya Deshta on Jun 20, 2019
It has almost been a year now since we are facing the issue of not able to watch any tv shows due to lack of service from big tv's side. I have been trying to contact them but there is no response ever. Whenever i switch on my TV, I just get to see a same page showing me poor signal strength. I had almost paid those 2500 bucks but did not get any comparable service in return. Kindly look into the matter and try resolving it as soon as possible....
Complaint comments  Read comments Complaint category TVs

Reliance Bigtv — showing error 400

 Kumaran.C on Jun 17, 2019
Last one week our tv programs are not came. It shows error 400.when i reset the connection it shows poor signal.Smart card Number:[protected].So resolve the problem at the earliest.My contact Number: [protected].
Address.
Kumar. C
Cheriyakallaimel (House),
kottanad (Post),
Meppadi,
Wayanad (District) -673577.
So please provide service person to resolve this problem at the earliest....
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — reliance big tv connection cancel please refund my money.

 Prashant wandre on Jun 17, 2019
Hi,
I wanted to cancel my reliance big tv prebooking and want my refund of 499rs bacause when i prebooked 40 days i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. I only have booking id which i receieved after prebooking. Booking id is A[protected]Dated-20.03.2018). Cancel this booking and immediately refund my money.
My mobile .No.[protected](Email [protected]@gmail.com)
Payment...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Recently Discussed

(1 hours 13 minutes ago)
Tata Motors
defective tigor xz+
(1 hours 23 minutes ago)
Municipal Corporation Of Ludhiana
Stray dogs
(1 hours 38 minutes ago)
Golden Forests India Ltd
regarding refund
(2 hours 11 minutes ago)
Axis Bank
credit card recovery misbehaviour and threatening
(2 hours 35 minutes ago)
Panasonic
panasonic refrigerator

Featured Complaints