Reliance BigTV Customer Care
Reliance Industries Ltd.
Customer satisfaction rating: 9%
Submit a Complaint
2387
COMPLAINTS

Reliance BigTV Customer Care

Reliance Industries Ltd.

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Address
6th Floor BHQ, Dhirubhai Ambani Knowledge City, Thane Belapur Road, Kopar Khairne
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
769
down
654
up
374
down
531

Customer satisfaction rating
9%
Complaints
2387
Pending
16
Resolved
205
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon06:00 am - 11:00 pm
Tue06:00 am - 11:00 pm
Wed06:00 am - 11:00 pm
Thu06:00 am - 11:00 pm
Fri06:00 am - 11:00 pm
Sat06:00 am - 11:00 pm
Sun06:00 am - 11:00 pm

Reliance BigTV related photos (209)

Reliance BigTV Complaints & Reviews

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Reliance Bigtv — new connection of big tv||9528536491

 alansaurabh on Sep 22, 2018
Hi Team,

I have booked my new DTH connection in April 2018 and it has been 5 months I did not get my new connection .
I have called customer support many time but they are not supporting . It was the worst customer support I have seen in my whole life.
Customer care is rude and they have no worry of anything.

My registered mobile number is [protected]...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — please return my amount as you didn't respond from last 140+ days for smart card no 200728073754

 Venkat SR Konduru on Sep 22, 2018
My smart card no[protected]
I am 9 years old reliance big tv customer and i took 2 years long term plan-, Rs2500, on 1st week of march 2018.
I shifted house on 1st may and called customer care and paid amount Rs200 to uninstall at old house and install at new house. 140 days over and daily I am calling customer care but there is no out come, no one came to uninstall from old house and to install at new house.

Could you please return my total money asap....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — installation of reliance big tv dth service

 Manoj Shende on Sep 22, 2018
As per your advertisement Dt. 20th March, 2018 in local Newspaper "Lokmat", I have booked your Reliance Big TV DTH Service through your website www.reliancebigtv.com and paid Rs.499/- in advance. But till date the said service has not been continued and activate. I am so much time communicated your Toll free number about installation of DTH Box and its Services but your concerned officials give me only promises to install the DTH box in earlier. From time to time I have contacted in your officials and they promised me installation of DTH box within a week. I am waiting for DTH connection from last...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Reliance Bigtv — dth not installed after lapse of six month

 taxadvmanish on Sep 22, 2018
I have booked Relinace BIG TV Connection on 03/03/ 3018 with 499.00 booking amount. and my booking ID is is 12525620 and No of Connections 1 and after booking he mail to me that "congratulations! for Booking Your RBIG TV Connection. Installation will be done between 30 to 45 Days.Your Booking ID is 12525620 and No of Connections 1", but uptill today neither my connection is installed nor my amount is refunded in my account....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — rbig tv connection. installation

 pankajgupta.adi@gmail.com on Sep 21, 2018
I had booked the reliance dth connection 45 days back. It was supposed to installed on or before 45 days but till it is not installed. I am regularly asking for status but there is no reply over mail and there only one contact no. Is always not reachable since 20 days.

There is complete mail (Trailing) from company and follow up mails from my side but no result till date.

Regards,

Pankaj gupta
Mbl.[protected]
#

Reminder 4

It's end of your waiting period.???

— original message —
From:...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — pre booking receipt no. mh520000120901

 mahendranbtv on Sep 21, 2018
I have pre booked reliance big tv for my home & the pre booking receipt no. Mh[protected]; booking id is 14556164, transaction reference no. Nuti[protected] paid online thru bank dtd 18.07.2018
When i called your customer care no.[protected] for my status, they were unable to locate my mobile register number also not able to get my name in your list, even they were not able to register or update my name and my mobile no. Can you please help me to get my name and mobile no. Register in you data so whenever i call for status it will be easy to get update from you?
My name : mahendra...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — don't installed on time need refund

 shravan10 on Sep 20, 2018
I booked reliance bigtv in march in prebooking phase and you promised that it will installed in next. 30-45 days and then i waited then called u and waited till july and nothing happened so i recharged my dishtv for 1 year now you called that it will be installed in one week then what should i do with dish tv? So i need my refund of 500 inr
Booking contact number - [protected]...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — I want refund my pre book reliance big tv

 Sukhbir Sing on Sep 20, 2018
I have book a DTH connection with Reliance Big tv on 9 july 18 by making a payment of Rs. 499/-
which is not installed in 45 as scheduled
The details are

Sukhbir Singh
Pre booking no. 14555443
Every time called customer care they said in next seven your connection being installed.
Now i want to refund my money Rs.499
Pre booking id is 14555443...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — cancel my pre booking of big tv

 kalirajank on Sep 20, 2018
Hi,
I wanted to cancel my reliance big tv prebooking and want my refund of 499rs bacause when i prebooked 40 days i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. My customer id is [protected]. Cancel this booking and immediately refund my money....
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — pre-booking of rs.500 paid on 01-mar-18. no reply/action for 200+ days

 asocky on Sep 19, 2018
I have registered for jio dth on 1st march 2018 by paying prebooking amount rs.500. The booking id is 12505087. I got messages for multiple incidents saying the installation will be done between 30 to 45 days. Now 200+ days crossed. No installation happened. No one approached me related to installation. I donot find way to talk with reliance.
The last message was on 5th may. Then no more communication. Reliance, the cheater....
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — pre booked in march, still not installed even after 6 months

 mnaganna on Sep 19, 2018
Hello,

I have booked rbig tv connection on march 26'2018, booking no 14521654, paid amount rs. 499/-, still there is no any update.

Message received...

Congratulations! For booking your rbig tv connection. Installation will be done between 30 t 45 days. Your booking id is 14521654 and no of connections 1.

This is fraud by reliance, now even there toll free number not working...
Complaint comments  Read comments [4]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — connections not given till date

 nishanth.cattamanchi on Sep 19, 2018
Hi, i have applied for reliance big tv 3 connections on march and promised installation date was may. But till now no response from them.
I have called them multiple times and emailed for refund also.
They are least bother to support us and now there call center is also not working

They literally looted us.
They cheated all public and not responding now.

Please refund my money....
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — reliance big tv reliance big tv smart card no 200728073754

 Venkat SR Konduru on Sep 19, 2018
My smart card no[protected]
I am 9 years old reliance big tv customer and i took 2 years long term plan on 1st week of march 2018.
I shifted house on 1st may and raised a request on 1st may and called customer care and paid amount. And till now no one came to uninstall from old house and to install at new house.

Could you please provide me service or return my total money asap....
Complaint comments  Read comments [3]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — pre booking over 7 month not installed

 mohmd maqbool on Sep 18, 2018
Dear sir
My prebooking massage

Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is 12501245 and no of connections 1

I got this massage but your new software my brebookin connection detail not found still now not installed since my booking done 01/03/2018 please verify my details and instal my connection
Got this massage not found your new software and mail id is maqboolali123@yahoo.com

Thank you
Mohd maqbool ali
Booking id 12501245...
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — reliance big tv not yet installed

 Anshu Awasthi on Sep 18, 2018
Dear reliance digital tv
My booking id is a12900654
Till date no communication received from this company. I think yours is fraud company and you have fooled innocent people kindly refund my money.
Below message i received after my payment.
(Congratulations! For booking your rbig tv connection. Installation will be done between 30 to 45 days. Your booking id is a12900654 and no of connections 1)...
Complaint comments  Read comments [4]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — book a connection in march 2017 but no connection till today

 Mehta76 on Sep 18, 2018
Sir I booked a big tv connection in March 2018 .I paid 500 rupees in advance .bit till today there is no connection in my home..my city is rajpura(. Punjab).my registered mobile no.[protected]..please complete my order..other wise I go the. Refund my advance..I call the customer care number many time in this pirod but no rinspons from other side..please solve my problam...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — cancellation of pre booking of r big tv

 maheshatnsk@gmail.com on Sep 18, 2018
Hi,
I wanted to cancel my reliance big tv prebooking and want my refund of 499rs bacause when i prebooked 40 days i got message that the installation will be done within 40 days, but even after several follow up i did not get any installation call. I dont want this kind of support in future also so i decided not to go for reliance big tv. Please refund my money back. I only have booking id which i receieved after prebooking. Booking id is 12525097. Cancel this booking and immediately refund my money....
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

Reliance Bigtv — connection has be installed after 5 months

 Naveenkumar Jain on Sep 17, 2018
Hi All,

This is an update towards the BIG TV, as I've received the connection after such a long five-month battle. BIG TV has shut down it has been taken over by Independent TV and they started installing the setup box at each and every household from 1st of September. Please be patient and if you still don't receive till the end of the month go through this procedure.

1) Call consumer helpline they will guide you to drop a complaint to Information & Broadcast minister. Once complain logged.
2) Use that complain as a proof and you can file a case @100 Rs at...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Reliance Bigtv — subscribed for rbtv on 1st march|| installation yet to be done

 Mr Dar on Sep 17, 2018
I have been calling reliance customer service since April as I have been told that installation will be done post 45 days after subscribing for the new connection. Then I received SMS that installation will be done in June.
Since June all I have been told it will be done by the weekend for sure, we have sent email to notify our vendor for installation, you don't need to worry. Most pathetic service provider I ever saw in the modern era.
I think they were collecting money from people when they launched Reliance BigTv offer, now they paid their debit...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Reliance Big Tv — refund from.the co.

 Kenisha Jain on Sep 17, 2018
I have book a DTH connection with Reliance Big tv on 31 March 18 by making a payment of Rs. 499/-
which is not installed in 45 as scheduled
The details are

Rahul Jain
Pre booking no. A12964927

For which I have requested for refund .
Kindly look into the matter, so help me get my amount refunded

Rahul jain
Rajender Nagar
Sahibabad
Ghaziabad
Email- kenishajain.co@gmail.com...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

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