Zing Digital — non receiving of many subscribed channel

I am a customer of your D2H service with con. no. [protected] and I have
recharged for Rs.210/- on05.02.2019 but I can not watch any bengali channel like Star Jalsha, Colors Bangla, or any bengali news

channel except Z-bangla and Akash Aat etc. After recharge a message was
received that "You have been migrated to ur new plan as per TRAI guidlines" though I could not do so.

I request you to start Bengali package( Star Jalsha, Colors Bangla and
bengali news channel like ABP Ananda, 24 Ghanta, News 18 Bangla etc.) within the amount which I have recharged on 05.02.2019. Though the company advised to upload the prescribed chaneel in their website but I have tried so many times it is invein.