[Resolved]  Zing Digital — closed the complaint without letting me know

Dear Sir \ Madam, On 14/5/2012 I purchased new Zing digital for my home having VC No -[protected] The subject matter is that from yesterday morning no cable connection available in my home which is I raised the complain to the customer care . But all the time I receive a phone call from the customer care that your complain is resolves and closed, but I never come to know how they resolve and closed the complain without letting me know about the same. In their communication every time the mention that we have checked and found there is not any mistake in connectivity. . . So I request trai to take some hard action against such companies (Dish TV) which raises false commitment and try to fool their customers by making best service provider. This is not the kind of service please let me know what action I need to take I appreciate your attention in this matter else I have no choice to file a complaint in consumer court . I need a quick reply for this. Thank you. Your intervention is solicited in the matter. Thanking You With Regards. Sasmita Jena At-Sapagadia, Jajpur Road, Odisha Mob - [protected]