Zing Digital — Some channels not getting on zing dth

Address:

zing digital head office ​Mahindra complex 1st floor,opp .SBI bank,Bhangel, Bhangel, Salarpur Khadar, Salarpur, Noida, Uttar Pradesh 201304

Sir.
We were unhappy about your service... We are not getting some channels and i complained to customer care on 1st August and they said to me that some alignment problem and dth box problem and these are their technical problems and it will solve free of cost (new box installed and dish alignment)as per they requested i filed a complaint to the respective mail id which they give on 3rd August2020. And there were no response to the mail.. And again and again i called to customer care no response from their side till september 4th, a call from zing customer care received on 4th september 2020 they said an amount of Rs.450 need to change this dth box And again we called to customer care and they said no money is need for resolving this complaint.But the complaint is still pending i can not see many channels that i paid.till the date
We were really fed up with this... It's been our 37th day.. Kindly do something sir